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Creative Head
OSC Group (Event Management Company)
Sep 2016 - Present (8 years 2 months)
Responsible for the overall design of events. Event categories include weddings,
Product launches, fashion show, conferences, exhibitions, gala dinners, corporate functions & festivals.
In addition responsibilities also include overall project time lining/project management as a whole including production of event 3D’s and
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Creative Associate
Lahore, Pakistan
Dec 2013 - Sep 2016 (2 years 9 months)
Responsible for the overall event design. Event categories include weddings, product launches, fashion show, conferences, exhibitions, gala dinners, corporate functions & festivals.
In addition responsibilities also include overall project time lining/project management as a whole including production of event 3D’s and presentation formulation.
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Backend Support Officer
Lahore, Pakistan
Aug 2012 - Sep 2013 (1 year 1 month)
To handle outbound GPRS related calls, providing quality customer services and meeting the monthly KPI. Resolving customer complaints timely and correctly.
Responsible for closing the complaint (service request) within SLA.
Responsible for correspondence on email with internal and external Customers for GPRS complaints.
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Interne in Architecture and Planning Division
Lahore, Pakistan
Feb 2013 - Jul 2013 (5 months)
Key objective of this internship was to gain hands on experience on below mentioned items whilst facilitating the team on large scale projects.
Professional software for Construction Planning & Designing
• AutoCAD 2D
• AutoCAD 3D
• Adobe Photoshop
• 3D MAX
• Google Sketch-up
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Customer Relations Officer
Lahore, Pakistan
Nov 2010 - Jul 2012 (1 year 8 months)
Handled a total of 345,789 inbound calls with quality customer services to provide FCR.
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Accounts & Relationship Executive
EMC (Event Management Company)
Lahore, Pakistan
Dec 2009 - Jun 2010 (6 months)
• Account Management
• Preparing of Quotations
• Presentations to Customers with introduction of
• Company Profile for event Management