Juan Pablo Trujillo
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About
In my 13 years of experience as a User Experience professional I have had the chance to wear all UX hats in multiple teams, adapting to different environments, new techniques and proposing innovative and attractive solutions for multiple clients while implementing user centered design methodologies and aligning with business and technology strategies.
For the past 6 years I have been leading a multidisciplinary team of handpicked and talented UX experts who are constantly working to improve the way users interact with more than 100 applications and websites utilized by more than 250,000 employees around the world.
I have a passion for UX leadership, strategy, advocacy and innovation.
Specialties: UX Leadership, strategy, project management, user interface design, usability, human factors, interactive design, social media, branding, accessibility, heuristic evaluation, user testing, focus groups, personas, user interviews, surveys, card sorting, sitemaps, page flow diagrams, storyboarding, wire framing, prototyping -
Education
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MA Visual Communication DesignThe Ohio State University2003 - 2005
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Bachelor Degree Industrial DesignPontificia Universidad Javeriana1993 - 1998
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Experience
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Vice President - User Experience Designer / ManagerJPMorgan ChaseNov 2008 - Present (16 years)• Manage a multidisciplinary team in charge of the User Experience, Standards and Guidelines for all internal applications and websites.
The team responsibilities are:
• Creation and management of Brand Guidelines and Standards.
• User Interface Design process. This includes involvement in early requirements, wireframe creation, mockups and prototyping.
• Usability and Research process. This includes Heuristic Reviews, Focus Groups, Usability Studies, Card Sorting. -
OwnerJPT DesignJan 2004 - Present (20 years 10 months)
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User Experience Designer / ManagerJPMorgan Chase & CoNov 2007 - Oct 2008 (11 months)• Directed, designed and managed all the internal web communications for the Retail area of JPMorgan Chase.
• Management of over 40 high traffic internal websites and all the visual communications affecting more than 30,000 employees and bankers.
• Re-creation of a common style for web applications and usability studies to enhance productivity of existing interfaces.
• Design direction for highly interactive and creative flash communications to promote events and update news.
• Creation of new alliances between technical groups and design groups to enhance production time and optimize functionality of applications. -
Design Specialist - Corporate InternetNationwide InsuranceMar 2007 - Nov 2007 (8 months)• Interface design for nationwide.com launched January 2008 with more than 4,000 pages and applications.
• Interface design for Agent Gateway a 30 million dollar application which goal is to introduce a single agency front-end platform that will support new business, renewal and servicing of auto, property, commercial, agribusiness, specialty and financial
services.
• Involved in the whole design process from requirements to design and usability testing.
• Design of marketing material for the “Innovation” campaign and various logos for different teams internally.
• Worked in a multidisciplinary group creating the Design Standards for all intranet websites and applications as well as for nationwide.com. -
Senior Interactive DesignerNationwide Insurance2003 - 2007 (4 years)• Designed the user interface for the 2005/2007 nationwide.com.
• Led the design team in charge of the design of the interface and UI controls as well as usability test.
• Creation of the IBS “Internet Brand Standards” Conducted various Heuristic reviews for internal applications and websites. -
Web DesignerOhio State University2001 - 2003 (2 years)
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User Interface DesignerRK technologies1997 - 1999 (2 years)Designed interfaces for ATM's
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Skills
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Elsewhere on the Web
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On Coroflot@trujillojuanp, member since 2002
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