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Senior IT executive
KFC management Pte Ltd
Singapore
Sep 2020 - Present (4 years 3 months)
Project management executive.
Manage projects which enhances the food delivery capability of the company.
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Product Manager
Singapore
Aug 2019 - Sep 2020 (1 year 1 month)
Maintained IT system for on-demand food delivery
Worked with various clients on API integration food delivery projects
Gathered requirements for IT project tender and communicate to developer team
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Industrial Designer
Singapore
Jun 2018 - Feb 2019 (8 months)
Transform researched technologies into everyday product applications.
Applied digital taste technology research into bottle design application for beverage company
Assistant tutor for medical design studio, guiding students on design methodology and process
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Product Manager (Manufacturing)
Singapore, Singapore
Jul 2016 - Sep 2017 (1 year 2 months)
Manufacturing
• Reduced AiraWear COGS cost by 9% through cost analysis. Re-organized the product manufacturing process and simplified the product structure, resulting in 2% increased margin.
• Analyzed and identified impact of contracting factory risk. Took steps to diversify risk with an alternative manufacturer, resulting in project staying on schedule with a delay of 1 month compared to an estimated delay of 3 months.
• Improved product quality by reducing defect rate to 5% through identifying manufacturing efficiencies and standardizing components. This resulted in better yields and reduced wastage.
• Project managed and lead AiraWear development in a cross functional team, overcoming unique challenges in integration across diverse fields of electronics and garments.
• Visited factories in China to assess suitability and made recommendations to appointing manufacturing partner.
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Product Manager (Campaign and Marketing)
Singapore, Singapore
Nov 2015 - Jun 2016 (7 months)
• Negotiated for a 30% discount in upfront fees (estimated US$5,000 in savings) with a crowdfunding agency by highlighting the market potential and credibility in the project, allowing the company to enjoy improved cash flow and reduced cash risk.
• Modeled Kickstarter campaign simulation on excel which allowed the team to identify the breakeven point and price tiers, guiding the steps to take in planning the campaign.
• Conceptualized and art directed photo and video shoots for Kickstarter campaign.
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Product Manager (R&D, Customer Development)
Singapore, Singapore
Jul 2015 - Oct 2015 (3 months)
• Promoted to Product Manager with a focus on R&D and innovation for new application of technology developed in company.
• Designed and conducted A/B tests with marketing team to compare product concepts in the market using a combination of surveys and paid ads on Facebook. The resulting signups on landing pages were compared to make a decision on the concept with better market potential for further development.
• Strategized the product roadmap by taking input from engineering, marketing and design departments. In coordinating them, the project has better efficiency, shortening the project cycle.