Stephanie Redmond

I create original concepts to effectively translate client needs into designs and marketing solutions including websites, magazine layouts, social media campaigns, invitations, slideshows, brochures, logos, business cards, and other creative materials to help businesses and individuals tell their stories.

Donor Database Manager April 2016 - April 2019
Maintained database results by setting and enforcing standards and controls while coordinating design and programming with senior leadership. Kept management informed by preparing reports on system performance and problems. Maintained database performance by researching and troubleshooting problems.

Digital Marketing Coordinator June 2015 - April 2019
Responsibilities included graphic design, photography, brand and digital asset management, public relations, social media management, curation of all online presences and directory listings, administration and design of the organization's websites, analytics and campaign performance reporting, writing and proofing digital and printed content, and event and volunteer coordination.

Create original design concepts to effectively translate client needs into web and print based solutions including websites, magazine layouts, social media campaigns, invitations, slideshows, brochures, logos, business cards, and flyers. Work within a client's established branding strategy, help new companies establish their unique branding strategy, and also create one-time/standalone pieces.

Assistant Manager January 2012 - August 2013
Performed duties required of a dispensing optician in addition to managerial duties including customer service, conflict resolution, supervision of sales and front office staff, oversight of daily opening and closing financial procedures, and review of patient and insurance information with adherence to HIPAA. Served as liaison between customers and lab to ensure timely, accurate orders.

Optician January 2009 - August 2013
Assisted clients with eye-wear needs including contact lens wear instruction and choosing the appropriate frame and lens options to satisfy the client's comfort, appearance, and prescription requirements while adhering to HIPAA requirements. Adjusted frames to ensure proper fit for clients on an individual basis.

Front Desk Coordinator December 2008 - January 2009
Welcomed all patients both in person and over the phone. Responsibilities included answering the phone while maintaining a polite, consistent manner using proper etiquette; responded to patients, prospective patients, and visitor inquiries in a courteous manner; registered new patients and updated existing patient demographics, insurance, and financial information while adhering to HIPAA. Facilitated patient flow by notifying the provider of patients' arrival or delays and communicating with patients and clinical staff.