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Graphic Designer
Comey & Shepherd Realtors
Cincinnati, OH
Jun 2014 - Present (10 years 5 months)
• Created a checklist for all designers to follow to ensure jobs do not leave the office incomplete
• Implemented new technologies to assist the department in being more efficient, this cut printing costs
by 50%+
• Lead the department in adopting the Adobe Suite of products to ensure we were developing top notch
work
• Modernized the scheduling software for the department which decreased our production time by 15%
• Oversaw all perishable items with weekly product orders to replenish paper and printer toner
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Cashier/Customer Service
Dairy Queen
Blue Ash, OH
Aug 2007 - Present (17 years 3 months)
Assistant Manager 2014
• Put in place new procedures for shift managers for settling customer disputes.
• Trained all new employees on incoming transactions
• Trained all new employees on receiving product shipments
• Settled all customer disputes with the store.
• Mediated employee to employee disputes.
• Set a schedule for all product shipments to the store
• Processed cash, check, and credit transactions, maintaining 98% accuracy to minimize end-of-day balancing errors
• Maintained all inventory for the store
• Accurately prepared and sent bank deposits (<10K each) Daily
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Creative Graphic Artist
The Legacy Center
Assist group members in developing their own identity/brand system, including logos, letterhead, flyers, postcards, business cards. Utilize problem solving skills to design solutions that met client and audience objectives.