Julie Silverman

Consultancy in user experience and interaction design for web and mobile at SF Bay Area digital agencies, design studios, and startups. Clients include Microsoft, Barnes & Noble, Wells Fargo, and Toyota.

Developed a UX discipline grounded in Lean methodology for a quickly growing UX department.
- Responsible for the experience and design strategy including user and system research, workshops, heuristics, concept modeling, and detailed interaction specification.
- Worked with strategists, visual designers, developers, and executive stakeholders on b2b and b2c responsive websites, apps, and large digital ecosystems.

Design lead for an internal company-wide knowledge management and publication system.
- Lead design through the entire product lifecycle, from initial explorations of user needs through multiple stages of UX and final visual design deliverables
- Managed the design process, driving decisions, tracking issues, and scoping resource needs and schedules
- Produced personas, user maps, low and high fidelity mocks and prototypes, wireframes, styleguides and pseudo-code
- Tirelessly advocated for the user experience to stakeholders, product management counterparts, and engineering teams
- Collaborated with development teams in a Lean/Agile workflow to build out the product

Part of a small team of developers supporting portfolio managers and business analysts working on financial models.
- Developed presentation layers using R, Latex, and Ruby
- Developed new features and integration of custom CMSs in collaboration with engineers and business analysts
- Lead team documentation and intranet efforts, designing and producing information architecture, layouts, and graphics
- Acted as user advocate and liaison

Designed and developed custom XML-based documentation platform.
Implemented new product section of company web site.
Created information graphics for internal and external communications and specifications.

Supported IT Manager and CAD Manager in 40-person office.
Created "IT Intern" binder of responsibilities and directions.