Intercall, Inc. (formerly Unisfair, Inc.), the world’s largest conferencing provider, offers more audio, web and video conferencing solutions for effective business communications. I currently work in the Operations department, supervising the Virtual Events (VE) Production team and overseeing the Unified Self Service Account Management and Training teams. Operationally directly supporting/supervising upwards of $3.2m in annual revenue collection.
Current Responsibilities Include:
Managing, scheduling and training a growing team of 11; Coordinating production work between self-service clients, Virtual Event Managers and VEPs; Compiling and integrating content deliverables into complete and effective virtual events using a robust SaaS solution; Bug tracking, escalation and prioritization through direct meetings with Israeli support and R&D teams; Technical risk mitigation; Upkeep of current production-related documentation; Coordinating and conducting User Acceptance Training (UAT) for new version releases; Media production (audio and video media) optimization for Live and On-Demand Streaming; SSO (Single Sign-On) Integration configuration via SAML and proprietary APIs
Verz Media, LLC - Founded and managed a boutique marketing and design firm. Worked with small companies, technology startups and established nightclubs to improve their image, online & offline marketing campaign effectiveness and consulted on new business acquisition strategies.
Specialties: Enterprise-level project management, branding and identity marketing & design, image creation, creative promotional marketing, graphic and web design, technical management skills, beta testing, technical risk mitigation, online and offline event promotion, event coordination, event execution, client engagement, virtual events, webcasting, API integration, HTML, SAML 2.0, limited Java, multifactor authentication, advanced audio editing, moderate video editing and encoding