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Marketing Consultant
MetLife U.S. Retail Life Product Marketing
Charlotte, NC
Oct 2015 - Present (8 years 10 months)
Work with legal traffic creative digital print and fulfillment teams manage marketing projects ensuring all materials are compliant and are posted correctly. Develop understanding of life insurance industry by working with different product lines and business partners. Use Workfront project management software and Sales Material and Compliance Review System help meet strict project deadlines.
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Coordinator of Immigration Records
WMU Immigration Services
Kalamazoo, MI
Feb 2009 - Jul 2015 (6 years 5 months)
Managed records and daily operation of the Department of Homeland Security’s information system. Compiled data, and prepared reports with exacting attention to detail in compliance with federal and state law. Managed interface between WMU systems and DHS system to help facilitate federal compliance, troubleshooting, and the resolution of complex IT programming issues. Provided analysis, feedback, and testing with IT specialist. Analyzed and interpreted federal regulations to advise students regarding legal implications and other matters. Evaluated and prepared student applications to US Citizenship and Immigration Services. Supervised student employees and provided direction and guidance to staff regarding record keeping systems and computer programs. Created and maintained department website in compliance with University standards using Drupal content management system.
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Photographer/Social Media
Battle Creek Blaze/Coyotes
Battle Creek, MI
May 2009 - May 2015 (6 years)
Photographed football games and community events and edited photographs using Photoshop, Adobe InDesign, and Illustrator for promotional, print, and website marketing purposes. Collaborated with Owner and General Manager of team on marketing ideas and executions. Managed social media promotions while also managing the teams’ presence on various websites.
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Food/Beverage Management
Wings Stadium
Kalamazoo, MI
Sep 1999 - Apr 2015 (15 years 7 months)
Built relationships with customers while enhancing their experience and using upselling techniques to increase stadium sales and customer satisfaction. Supervised team of employees tasked with stadium food and beverage preparation. Monitored inventory and increased efficiency by analyzing consumption patterns and supply chain methodologies.
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Art/Production Department Head
WMU NSAC AAF Competition
Kalamazoo, MI
Jan 2012 - Apr 2012 (3 months)
Placed 3 in the District 6 division of the American Advertising Federation’s National Student Advertising Competition. Supervised team members while coordinating efforts to accomplish assigned goals and communicating with Account Executives to establish execution of a project plan book and television commercial. Helped develop Integrated Marketing Communications campaign focusing on marketing Nissan to a multicultural target audience. Collaborated with team members to create an overall graphic design for advertising campaign and helped design and produce all print advertising based on team's concept.