Ryan Tervo

* Managed hockey game in-arena video productions and live streams, this involved directing a crew of 11 to coordinate cameras, graphics, audio, the Michigan Tech Pep Band and announcements.
* Supervised two student employees - one designer and one social media specialist.
* Produced videos for the Michigan Tech Athletic and Recreation Department.
* Designed print, digital and motion graphics for posters, brochures, t-shirts, web use and the hockey arena video board. * Uploaded images and web ads to MichiganTechHuskies.com, using our content management system.
* Worked with print vendors to choose products, get quotes, create print-ready files and complete projects.

* Performed Customer Service and Tech Support via phone and email for the U.S. and Canada.
* Updated service manuals - took new pictures and edited step-by-step instructions.
* Uploaded and organized stock images of products on the FTP site for distributors worldwide to use in advertising and on their sites.
* Processed warranties, resolved issues with customers and recommended products.
* Helped manage inventory, followed industry trends and relayed customer feedback.
* Processed, packed and shipped web store, phone and distributor orders.

* Designed print and digital graphics including posters, newsletter layouts, t-shirts and motion graphics. * Uploaded images and web ads to MichiganTechHuskies.com, using our content management system. * Relearned Adobe After Effects to create motion graphics for live video productions. * Supervised two student designers to make sure all projects were being completed. * Helped upload to and organize a large digital database of sports photographs.