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General Manager
Old Navy
Mebane, NC
Feb 2019 - Nov 2019 (9 months)
Utilizing tools and reports, analyze business from staffing and scheduling to sales and merchandising. Develop plans and strategies based on analysis to reach company set goals. Conduct weekly management meeting to review business results, share business plans, and set expectations. Assess management team and create development plan to improve or enhance performance. Set example for entire staff by modeling company standards and behaviors. Be the subject matter expert in all aspects of store operations, as well as being the lead in continued learning for any new policies and technology.
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Senior Merchandise Manager
Old Navy
Mebane, NC
Oct 2013 - Feb 2019 (5 years 4 months)
Plan, organize, and oversee all aspects of merchandise handling, from placement and visual elements to replenishment and backstock. Utilize business tools to create compelling and profitable presentations. Lead, coach, and educate direct reports to prepare them for advancement within the company. Lead sales floor team to drive sales as well as create an engaging experience for the customers.
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Operations Manager
Old Navy
Santee, CA
Apr 2007 - Sep 2013 (6 years 5 months)
Oversee the execution of signage, marketing placement, and markdowns. Adhere to monthly budget and order supplies for store. Pull potential candidates from hiring pool and conduct first level interviews. Oversee store facilities and maintenance requests. Lead sales floor team to drive sales as well as create an engaging experience for the customers. Train and coach associates in operational procedures as well as visual standards.
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Logistics Supervisor
Old Navy
Chicago, IL
Oct 2005 - Apr 2007 (1 year 6 months)
Oversee and maintain company’s merchandising direction and visual standards. Lead, train, and coach shipment team, signage team, and markdown team. Conduct store walkthroughs with logistics manager to identify needs of the business and priorities for the week. Lead sales floor team to drive sales as well as create an engaging experience for the customers.
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Logistics Associate
Old Navy
Norton Shores, MI
Aug 2001 - Oct 2005 (4 years 2 months)
Execution of signage, marketing and product merchandising as per company directive.