Brilliant Distinctions is a loyalty program that rewards Allergan patients who use facial treatments and products like Botox, Latisse, and Juviderm. The program leveraged several portals for doctors, customers, and admins to be able to record, validate, shop using earned points, and redeem points for products.
I worked on the patient, doctor, and reporting platforms, redesigning existing portals to be more user friendly and creating a national reporting tool with multiple tiers of access depending on the employees role within the reporting structure.
Using customer research and interviews, I contributed architecture, flows, and detailed wireframes for each portal.
Work on the portals spanned from Spring 2011- Spring 2013. Since my original work, the customer-facing BrilliantDistinctionsProgram.com site has been updated.
