-
Graphic Designer | Marketing Assistant
Sumner, WA
Aug 2020 - Present (4 years 4 months)
• Creating, editing and promoting all digital marketing materials
• Creating, editing and preparing printable marketing materials for events
• Creating and running Facebook Ad campaigns
• Managing social media marketing site (Facebook, Twitter and Instagram)
• Contributing and developing marketing plans and strategies
• Attending customer inquiries and providing excellent customer service satisfaction
-
Graphic Designer | Marketing Coordinator
Aug 2014 - May 2018 (3 years 9 months)
• Designing, managing and promoting all marketing processes and materials
• Managing social media marketing sites (Company Website, Facebook, Twitter and etc.)
• Publishing advertisements in property portals (Property Finder, Bayut and etc.)
• Providing marketing resource assistance to the entire sales and management team
• Contributing and developing marketing plans and strategies
• Evaluating marketing campaigns
• Monitoring competitor activity
• Editing property images and communities
• Watermarking of property images and communities
• Maintaining and updating customer databases, inquiries and responses
• Attending customer inquiries and providing excellent customer service satisfaction
-
Marketing Support | Customer Service Representative
Jun 2013 - Jul 2014 (1 year 1 month)
• Providing marketing resource assistance to the entire sales and management team
• Publishing advertisements in property portals
• Contributing and developing marketing plans and strategies
• Evaluating marketing campaigns
• Monitoring competitor activity
• Maintaining and updating customer databases, inquiries and responses
• Attending customer inquiries and provided excellent customer service satisfaction
-
Graphic Designer | Customer Service Representative
Apr 2012 - Apr 2013 (1 year)
• Delivering prompt and professional solutions for customer inquiries, orders and requests
• Maintaining updated documentations of customer details, inquiries and responses
• Maintaining updated car rental contracts and daily rental invoice for future reference
• Coordinating with all the company departments and resolving customer issues
• Maintaining company procedures and processes and maintaining broad knowledge of all company products, services and promotions
-
Graphic Designer
Jan 2011 - Jan 2012 (1 year)
• Creating logo design, business identity, marketing collateral and print advertisements
• Working with product and sales teams to address and resolve customer issued efficiently
• Identifying and implementing new processes or products
-
Graphic Designer | Photographer
Khalida Photography
Mar 2009 - Oct 2010 (1 year 7 months)
• Creating digital albums for weddings/events
• Performing photo coverage in different locations in Abu Dhabi for weddings/events
-
Graphic Designer | Advertising Representative
RE/MAX Absolute Realty
Dec 2007 - Dec 2008 (1 year)
• In charged of all the creative work such as company branding, marketing collaterals, daily advertisements, daily newsletter and other print design
-
College Professor
Informatics Computer Institute
Jan 2005 - Oct 2007 (2 years 9 months)
• Teaching the basic skills of Adobe Photoshop
• Teaching the basic and advanced skills of Macromedia Director and Adobe Flash
• Taught the basic skills of Microsoft Word, Excel and Powerpoint