Rhianna Poer

* Responsible for working with a variety of external providers to develop new online educational programs for healthcare providers * Executed multiple educational programs simultaneously, maintaining vital client relationships * Implemented innovative efficiencies within online educational programs to provide increased client satisfaction * Increased product sales by enhancing user satisfaction for online learning * Assessed and implemented emerging technologies to enhance and expand scope of educational offerings resulting in increased revenue * Collaborated with dermatologic visual diagnostic software developer to distribute point of care education to healthcare professionals resulting in increased diagnostic accuracy, improved patient safety and account retention

* Oversaw daily activity in sales, inventory control and visual merchandising * Provided a high level of customer service for a daily average of 100 clients with broad range of assistance including product knowledge and promotional information to maximize sales growth * Maintained high level of customer service and guest satisfaction by overseeing the efficient execution of sales initiatives * Designed, maintained and produced informational marketing products

* Worked as part of a team to design international stores, trade show kiosks and product branding for Kodak * Developed floor plans, space plans, product specification, custom furniture and 3D renderings for multi million dollar residence * Oversaw and managed complete delivery and installations * Worked with Miami-Dade Building Department to ensure project approvals, to meet project deadlines

Nationwide Health Office Manager * Worked within guidelines of the American Heart Association to organize, develop and maintain effective documentation systems for for training center. Increased efficiencies earned the center a score of 98%, up 30% from former years. * Developed and executed all promotional and educational and training materials.