Ux Designer

Rene Zelaya

Santa Barbara, CA

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About

Welcome to my portfolio.

Here I have some of the UX deliverables that I have recently produced for the startup I am a part of, Napses.

These deliverables include journey maps, user flows and wire-fames.

This work is valuable to my team members because it helped them understand how the user would engage with the app we are building while expressing the app specification that would later be useful to our developers.

The process of building these assets involved using card sorts, conducting interviews with users, collecting data and analyzing it, to understand how the features should be built, and how the users would organically interact with it.

Enjoy,

Rene
Education
- Bachelor of Fine Arts Painting
  
  San Francisco Art Institute
  
  2008 - 2011
- San Francisco Art Instutute
  
  Gerrit Rietveld Academy Study Abroad Program
  
  2011
Experience
- Customer Care Coordinator
  
  Citrix
  
  Santa Barbara, CA
  
  Oct 2015 - Present (9 years 2 months)
  
  I talk to people who need help with computers and proceed to help them out.
  
  I helped with the redesign of the agent facing experience by designing wireframes for internal tool redesigns.
  
  I also participated in Hack Week by gathering a team care agents, finance specialist and marketing specialist and validated a product idea and pitch based on customer research. Built a clickable prototype for visual design won multiple awards during the hack week competing against over 100 teams that were primarily comprised of designers and engineers.
- Freelance Web Designer
  
  Self-Employed
  
  Santa Barbara, CA
  
  Dec 2014 - Oct 2015 (10 months)
  
  I Designed and Built websites, branding, email campaigns and other digital and visual solutions for clients.
- UX Designer
  
  Space Rocket
  
  Mar 2014 - Oct 2015 (1 year 7 months)
  
  Ongoing work with Space Rocket a web design agency based in San Francisco. I consult clients on their UX needs and strategy for web design working as an intermediary between developers and clients.
- UX/ Web Designer (Contracted Work)
  
  BoxIt
  
  Jun 2014 - Dec 2014 (6 months)
  
  Designed and developed websites and landing pages. Mapped out processes for business solutions through the use of user flows, information architecture and discovery interviewing.
- UX Designer
  
  Napses LLC
  
  Santa Barbara, CA
  
  Aug 2012 - Jun 2014 (1 year 10 months)
  
  - Led the company's design team, composed of three members, to brand and design the UX and UI of the company's website. Trained interns and managed interns who made graphic assets.
- Graphic Design Intern (Fall 2011)
  
  Titan
  
  Sep 2011 - Dec 2011 (3 months)
  
  Designed and developed marketing assets an advertising space and design company. Significantly developed my skills using Adobe Photoshop and Illustrator. Learned to effectively work in teams.
Awards

Citrix Hack Week 2016 - Outcome New Outcome Based Stand-Alone Solution - Runner Up

Citrix Hackweek 2016 - Communications Cloud, Outcome Focused Solution Challenge : Winner

UCSB New Venture Competition 2013 - 3rd place Winner.
Skills
On Coroflot

@renezelaya, member since 2014

Rene Zelaya

Level 3 - Interior Project Architect / Technical Lead

Graphics Design and Social Media Manager