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Graphic Designer
Vienna, VA
Aug 2014 - Present (10 years 3 months)
» Promote Navy Federal products and offers through print collateral and web banners to over 5 million members.
» Design new creative pieces to showcase in-branch promotions and events, from concept to finished product.
» Assist in production work inline with brand guidelines, implement client revisions, and facilitate jobs to final production.
» Contribute creative print and digital ideas to brand refresh in collaboration with Advertising/Marketing Agency.
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Lead Creative Designer
WebGear, Inc.
Sep 2004 - Aug 2014 (9 years 11 months)
» Enhanced shopping experience for E-commerce stores with streamlined UI/UX design.
» Increase traffic and sales through visual art and copywriting for E-mail marketing campaigns.
» Engage customers through Social Media including blogs, Twitter, Facebook, and Google+.
» Portal Design and Layout for Microsoft SharePoint websites.
» WordPress and DotNetNuke customization.
» Create Identity and Brand recognition through logo and web designs for various projects, including government ERP solutions.
» Concept and deliver high quality artwork for t-shirt designs, print fliers, posters, magazine ads, business cards, and promotional giveaways.
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Graphic Design Consultant
Tess and Winter Luxury Baby
Jun 2008 - Jan 2011 (2 years 7 months)
» Provide graphic and web design solutions for an online store specializing in baby apparel and gifts.
» Modified HTML and CSS layouts of Volusion store templates to Owner's specification.
» Translated artistic direction from Owner into web graphics and typography.
» Administer DNS records and maintenance.
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Graphic Design Consultant
EverythingHomeOwner.com
Jan 2007 - Jan 2010 (3 years)
» Design web graphics, code HTML and CSS, upload and debug company website.
» Update website with revised or new content.
» Designed promotional door-hangers used in door-to-door marketing.
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Counter Intelligence Agent
Geek Squad
2002 - 2005 (3 years)
» Performed repairs and upgrades to desktop & laptop PCs.
» Generated revenue by selling Geek Squad in-store and on-site solutions to customers.
» Reduced turnaround time by delegating tasks and responsibilities to other Geek Squad Agents in IBM queue management software.
» Bench-tested equipment for returns or repairs, determined problems and fixes for wide variety of electronics.
» Resolved customer service issues and decreased return rate due to customer inexperience with new purchases.