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Piearce Design Studio
Freelance Graphic Designer
Dallas, TX
Jan 2010 - Present (15 years)
*Provide designing, branding, and marketing support to help new and existing business thrive in their industries.
* Research and design business marketing schemes and uniform apparel including: Logos, business cards, car wraps, T-shirts, hats, flyers, postcards, posters, brochures, etc.
* Work hand and hand with local print shops to show businesses different ways of marketing and advertising their services and merchandise.
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General/Marketing Manager
Dallas, TX
Aug 2000 - Present (24 years 5 months)
*Responsible for day to day operations for up to three locations.
* Hired and trained employees: 3 teams of (up to 8 team members each), and 3 management level employees.
* Ensuring every employee complies with the company's policy and procedures at all time.
* Developed and maintained a positive and fun atmosphere for both employees and clients.
* Resolving all customer issues in a timely manner by creating new processes and systems for increasing customer service satisfaction.
* Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
* Maintained and scheduled all equipment/software maintenance and updates: made sure all equipment and products meet all state requirements.
* Setup and organized Off-site promotional events.
* Developed and maintained relationships with other companies, collaborating with design and production of co-marketing materials with outside promotional events.
* Reduced companies marketing budget over 50% through in house designing, developing, and maintaining relationships with print companies.
* Managed the complete redesign and launch of the companies branding and marketing schemes.
* Managed both inbound and outbound marketing campaigns to generate new business and to support partner and sales teams.
Creative Designing and Marketing:
* Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends, allowing the company to stay ahead in the industry.
* Developed and designed multiple marketing strategies and campaigns each month for over 10 years.