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Sales Receptionist
City Gates Day Nursery
Oct 2013 - Present (11 years 1 month)
First point of contact for parents and visitors; Receiving telephone calls; Handling enquiries and sensitive information; Data entry; Invoicing/Bookkeeping; Administrative tasks; Using specialist software such as Kindersoft and dk accounting software; Updating of children’s records. As a sales receptionist I use marketing strategies to promote the nursery and boost occupancy by organising promotional events and managing the nursery website and online profiles. I manage customer accounts and those with our suppliers.
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Freelance Illustrator/Creative Artworker
Jan 2013 - Present (11 years 10 months)
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Athlete
Nike
Aug 2011 - Oct 2013 (2 years 2 months)
Premium customer service.
Back of house admin: audits and deliveries.
Monitoring stock levels of product on shop floor and stockroom and identifying bestsellers.
I am familiar with working towards daily/weekly store and personal targets.