Customer Care agent and photographer

Mireya Gines

Dublin, Ireland

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About

Passionate about creativity and its process.
Education
- Advertising and PR communication
  
  Pontifical University of Salamanca
  
  2007 - 2012
  
  Language diploma in French and English. Creative Photography course. Online master in Digital Media.
Experience
- Community Manager
  
  Los Daytonas
  
  Madrid, Spain
  
  Jan 2014 - 2015 (1 year 11 months)
  
  My key responsabilities in this position included contacting press and media in order to put Los Daytonas on the map of the top surf bands in Madrid.
  As a Community Manager, one of my duties managing Los Daytonas official social network accounts, in addition to editing and translating each post into English before it being published.
- Customer care assistant
  
  Photmy Academy
  
  Salamanca, Spain
  
  2012 - 2014 (2 years)
  
  My major responsabilities in this position included:
  Effectively solve clients problem, using both E-mail and phone.
  Provide pricing and delivery information.
  Perform customers verification.
  Record details of inquiries, questions, suggestions and complaints.
  Record details of actions taken.
  Communicate and coordinate with internal departments.
Skills
On Coroflot

@mireyagines, member since 2015
- Following 20
- Followers 10