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Digital Print Operator
Staples
Elgin, IL
Dec 2016 - Present (8 years 1 month)
* Operated Igen5 and other equipment in order to complete materials within tight time restraints.
* Prioritized workload and effectively coordinated multiple projects
* Managed a print materials in order to obtain constant results of printed products
* Coordinated with the content production and delivery managers to launch approved content
* Prioritized graphic workload and effectively coordinated multiple projects
* Managed a Team to bring constant results to print materials
* Pitched proper products and services to ensure customer satisfaction.
* Prioritized orders so that all would be completed within a timely fashion.
* Managed supplies in order to complete tasks effectively.
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Remote Support Technician
Aug 2014 - Present (10 years 5 months)
* Provides superior customer support for client
* Troubleshoots on Windows OS to solve software and driver issues, including malware removal
* Troubleshoots networking and wireless issues
* Ensures Internet services are functioning and wireless capabilities are acceptable
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Freelance Graphic Designer
Self-Emplyeed
Chicago, IL
Sep 2013 - Present (11 years 4 months)
* Plans, designs, and executes professional quality branding for small businesses
* Completes new logo and menu for George's Restaurant * Completes updated logo and flyers for EC2FIX
* Typesets menu, business cards, and Flyers for clients of Progress Printing Corp.
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Lab Consultant, Library
Purdue University Calumet
Hammond, IN
Jan 2012 - May 2013 (1 year 4 months)
* Provided quality technical support to students in library computer company
* Assisted students/faculty with questions concerning front end account issues
* Managed supplies and resources to guarantee the Lab runs at its maximum effectiveness
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Designer/Production Manager
The Chronicle
Hammond, IN
Apr 2011 - Aug 2012 (1 year 4 months)
* Designed visually appealing layout of newspaper using Adobe InDesign
* Ensured advertisements were positioned in an eye catching, yet consistent, place
* Adhered to strict deadlines Collaborated with print company ensuring timely print runs