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Operations Manager
Seattle, WA
Jul 2020 - Present (4 years 4 months)
Oversee day-to-day operations of a small appliance manufacturing company. * Strategically manage warehouse in compliance with the company's policies and vision * Manage receiving, warehousing, distribution, and maintenance operations * Setup shop layout to maximize space utilization * Initiate, coordinate and enforce optimal operational policies and procedures * Adhere to all warehousing, handling, and shipping legislation requirements * Maintain standards of health and safety, hygiene, and security * Manage stock control and reconcile with ERP system * Liaise with clients, suppliers, and transport companies * Work directly with the PURE customer service team to solve customers' technical issues * Recruit, select, orient, coach, and motivate employees * Receive feedback and monitor the quality of services and product
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Senior Product Designer
Kent, WA
Jun 2006 - Apr 2019 (12 years 10 months)
ideation, concepting, customer presentations, prototype development/testing and final product approval for many items throughout the CA and private label catalogs * Created products capturing the original design intent while focusing on function and performance * Created detailed 3D CAD models and assemblies * Lead design on private label projects- including Ariens, John Deere, Husqvarna, and Toro * Manage calendars tracking projects from concept to in-stock date using a web based PDM/PLM platform * Cost engineer samples to hit target cost using factory provided BOMs * Mentored design associates and led "Product Knowledge" sessions to educate the customer service department * Streamlined framed product development process resulting in a 30% faster development time * Document final product by creating production manuals calling out all construction and packaging details * Travel domestically to promote customer relations and develop products that solve their needs * Travel internationally to work directly with factory sample rooms to speed up development process * Successfully led key projects which resulted in opportunities to extend catalog options * Delivered exceptional level of service to customers by listening to concerns and answering questions
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Product Designer
Carry Gear Solutions
Seattle, WA
Jun 2005 - Jun 2006 (1 year)
* Created accessory lines for Eddie Bauer Outlet and assisted partner designers with their daily tasks * Collaborated with factory developing price point was driven items for EBO (i.e. luggage and travel accessories) * Worked with EBO team for direction on products to fit within existing lines on the floor * Created detailed documents/artwork for development of products
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Barrett Enclosures
Marine Fabricator
Seattle, WA
May 2000 - Aug 2005 (5 years 3 months)
Drape, pattern, and construct various custom boat canvas products * Created stainless steel frames and custom canvas for high-end power yachts * Draped frames for tops and enclosures, then converted drapes into patterns after fit was determined * Layout, cut, and sew covers, tops and enclosures using a combination of Sunbrella, Strata Glass and polycarbonate materials * Installed custom canvas on boats after construction was completed