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Wedding Planning
Thompson Management Group
Created monogram and wedding programs
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Faith Temple Church
* Created compilation of church history for anniversary using VHS tapes, pictures and video recording and editing
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Senior Help Desk Analyst
Obtain Computer Sciences Corporation
Travel/AP & Payroll Coordinates AR/AP including the following: payments, collections, credit card transactions, invoicing, external/sales expense reports, PO generation/approved bill payment, etc. statement generation and reconciliation * Assists with answering calls and answers escalated or referred customer representative help desk calls from the staff * Reviews and monitors help desk technology and communicates deficiencies, providing input regarding solutions * Identifies deficiencies communicates and coordinates improvement efforts to increase help desk efficiency * Displays a high level of customer service by responding to customer inquiries both internally and externally in a knowledgeable and timely manner Freelance * OX Studios April 2012 * Creative ideas as well set up lighting and help editing video * Ball Game Time Records July 2011 * Logo design for upcoming music label in Virginia