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Social Program Specialist
Columbus, OH
Jun 2013 - Present (11 years 4 months)
* Research, write, edit, monitor and maintain agency website content, links, graphics, photos and video
* Edit, write and design monthly e-news publication Research, write, edit and post agency information on social media outlets
*Assist with public relations duties as part of project committees, including writing articles for publication and creating marketing materials
* Lead planning for agency events
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Champion of Children Project Assistant (Temporary)
United Way
Columbus, United States
Present
of Central Ohio Assisted in event planning, including tracking guest information, creating correspondence, contacting donors and facilitating meetings * Developed stories for the Columbus Kids Newsletter that inform and engage donors and support fundraising efforts * Wrote, edited and posted copy for the Champion of Children Online Education Journal Created a social media strategy for the Week of the Young Child
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Senior Communications Specialist / Communications Specialist
Fiserv Inc.
Dublin, United States
(formerly CheckFree Corporation) * Consulted with senior management and other business partners regarding communications strategies * Created, edited and proofread copy for communications and marketing solutions that support branding strategies and maintain consistent brand voice * Informed and engaged external customers about service-related issues, options and changes through bulletins and emails distributed using Silverpop Engage * Designed intranet communities and authored articles using a Content Management System to educate associates about the Digital Payment Services Division, Annual Open Enrollment and the Fiserv Operating Committee * Informed associates about initiatives, new products and company news by designing and writing articles for print and html-based newsletters using Adobe Creative Suite Marion R. Thompson Page 2 * Worked with management and other business partners to develop communication plans and collateral such as posters, newsletters, intranet articles and talking points designed to ensure internal staff remained informed and empowered Promoted to Senior Communications Specialist in 2009