• Humanistic – sensitive to views & values
• Diplomatic – in collaboration
• Voice of Experience – listen to, learn from & challenge
• Intuition – follow your gut instinct
• Hands-on – efficiency & flexibility
• Collaborative – creative synergy & productivity
• Opportunistic – insight & vision
• Holistic – big picture & ‘zoom in’ on detail
• Switched On – determined, highly organised & professional
• High Expectations – enhancing value by exceeding expectations