Lingère Goddard, MA

Cultivate relationships with clients by establishing rapport, understanding design requirements, promoting common goals, and following through commitments. Lead business and technical discussions to develop design solutions for clients. Develop proof of concept for user demonstrations and business buy-off via concept designs and storyboards. Identify and solve problems based on verifiable facts, sound reasoning, and logical judgment. Plan and perform user research activities, presentations, and reports. Gather data and inputs from interaction with cross-functional teams to obtain client buy-in. Evaluate business methodologies to promote integrated solutions that achieve a robust PLC process. * Transform project deliverables into comprehensive design solutions * Provide design strategy direction: Analyze and synthesize data patterns to discover actionable insights * Interpret complex findings into easily digestible solutions for collaborators via storyboards and presentations

Defined products and identified opportunities to enhance customer experience. Increased sales and awareness of automotive accessory portfolio through new product designs. Traveled to clients, domestic and international suppliers, to present concept designs, research insights and product development updates. Collaborated with cross-functional teams to establish development milestones, development timelines and hold each member accountable for deliverables. Directed new project execution in the product pipeline. Planned, managed and conducted strategic, exploratory, and evaluative research. Established design procedures and strategy. Created a more cohesive visual brand language to all product categories. Initiated and supported process & practice improvements. * Designed and managed new products and enhancements resulting in a total of $19M+ in sales. * Revitalized air care and softgoods categories by leading multiple programs, developing new designs focusing on Kraco's private label instead of relying on licensed branding. * Specifically sought out by the Vice President of Operations to architecturally construct and manage a new product development department.

Led design and development of commercial products for domestic and international markets. Collaborated with stakeholders and production to direct design. Instituted process discipline, and set product and delivery expectations. Continuously delivered products on time and within budget. Focused on heavy-duty products used in foodservice, healthcare, and hospitality industries. Streamlined the concept development process. Oversaw development of a new design brief. Performed collaborative work to bring insights to fruition educated new staff on Newell's stage/gate process. * Created new products and enhancements resulting in $12M+ in sales, plus significant market gains. * Hired initially as Industrial Designer to bring a fresh perspective to the recently merged department earned promotion to Senior Industrial Designer within one year. Collaborated with Advance Development team. * Reported to Vice President of Research and Development, responsible for an $800M+ division. * Participated in a Newell Brands sponsored, mentoring initiative aimed at educating minorities in local charter schools in the Atlanta, GA area about technical and business management professions.

Federal Services Division Environmental Designer/Service Design Specialist Gathered client requirements for new architectural designs and existing building enhancements. Worked with cross-functional teams and prepared Request for Proposals (RFPs). Used journey mapping and space planning principles to interpret layouts and create presentation drawings. * Chosen specifically by the Chief Architect managing federal contracts in excess of $3.3B due to extensive design thinking knowledge and service design capabilities. * Oversaw development of client order for a detailed architectural program, space and functional evaluations for consolidation of 9th CE squadron flights. Assembled interim plan reports, templates, area calculations, and presentations. Developed 3D site plan and interior architectural design layout proposals. Prepared animations to complement 3D renderings and final presentations.