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Library Page
San Jose Public Library
San Jose, CA
May 2015 - Present (9 years 5 months)
- Input, verify, and correct customer data in database, ensuring accuracy, quality, and consistency
- Apply knowledge of alphabetization and Dewey Decimal System to handle assigned projects with minimal supervision
- Communicate with customers to provide solutions to basic and intermediate library questions/concerns; assess and direct complex questions to senior staff members
- Provide excellent customer service, individually and collaboratively with other team members, to build positive relationships with members of the community
- Maintain flexibility to learn, adjust, and problem-solve in changing situations
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Owner/Designer
San Jose, CA
Aug 2012 - Present (12 years 2 months)
- Developed and maintained online retail venue
- Designed and created handmade products
- Utilized product photography and photo editing skills to ensure accurate representation of products in online environment
- Built lasting relationships with an ever-increasing clientele
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Courtesy Clerk/Cashier
Lunardi's Markets
San Jose, CA
Aug 2011 - Present (13 years 2 months)
- Processed point-of-sale transactions
- Answered and transferred calls on a multi-line phone system
- Memorized and utilized in-store produce codes
- Maintained store cleanliness and organization