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E-Commerce Content Marketing
Cleveland, OH
Apr 2012 - Nov 2013 (1 year 7 months)
• Created new workflow process between content development team and creative design teams to streamline processes and significantly decrease time to “go live” online.
• Supported online QA team to troubleshoot function and graphic design errors and restore workability to customer experience.
• Optimized customer search experience by providing SEO-friendly copy that drove traffic to site.
• Analyzed customer usage trends continuously which helped design team create new products reflecting customer preferences.
• Merchandised independent and diverse card artists’ work embedded into website for unique selections for customers which drove stronger site usage.
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Graphic/Web Designer/Brand Merchandising Team AGInteractive Cardstore.com at American Greetings
Cardstore.com
Jan 2011 - Apr 2012 (1 year 3 months)
• Collaborate with marketing/merchandising team for product placement on website.
• Create and input marketing data.
• Established art/card reviews for quality.
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Marketing/Advertising/Graphic Designer
TrueNorth Cultural Arts
Mar 2009 - Feb 2012 (2 years 11 months)
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Graphic Designer Photoworks.com AGInteractive
American Greetings
Jul 2009 - Jan 2011 (1 year 6 months)
• Work closely with other artists to create social expression products/gifts that contain customer's digital photos.
• Communicate closely with departments from our satellite locations for accuracy of completed art files.
• Create and troubleshoot files to be placed on the PhotoWorks website.
• Manage art files from other artists and assign to others for completion.
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Internship Graphic/Web Designer
Lorain County Community College
2009 - 2010 (1 year)
Development Enterprise (GLIDE) is a unique public/private partnership (located on the Lorain County Community College Campus) that can help you to grow your business, whether you are at the idea or expansion stage.
I participate in an entrepreneurship with the company TheraVasc. I was coupled up with them through the GLIDE program and Lorain County Community College. I am employed with TheraVasc on a contract basis to complete his website.
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Graphic Design Consultant eCommerce
Invacare
May 2009 - Jul 2009 (2 months)
• Redesigning order forms for Wheelchairs, Power Scooters and other Home Medical Products.
• Converting Invacare to paperless order forms by using Adobe LiveCycle and making the order forms interactive.
• Inventing and streamlining library of information for company to be able to create their own order forms.
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Graphic Designer
American Greetings
1998 - 2008 (10 years)
• Exceeded weekly production goals.
• Created and planned greeting cards and other social expression products for various programs including seasonal, everyday and Christmas Box. Clients included Target, Walmart, Carlton, InRythm, and SimplyAG.
• Created artwork for products using a variety of media including paint, letterpress, collage, wool, and felt.
• Designed and updated stationary products.
• Utilized hand lettering skills to create products.
• Combined design trends, concepts, editorial, and color to create ideas for use in new products.
• Responsible for daily committee oversight review and direction of studio output.
• Trained new associates in computer programs, finishing operations, and product completion.
• Partnered with editors, marketing, and other artists to produce new card products for large innovations projects.
• Conducted global resourcing and research for product.
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Graphic Designer
Villla Beach Communications
1997 - 1998 (1 year)
• Collaborated with clients in concept building meetings.
• Produced design and layouts for newsletters, advertisements, and catalogs.
• Managed business card accounts including typesetting, proofs and delivery.
• Processed film for completed jobs.
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Office Manager
Lake Erie Graphics
1996 - 1997 (1 year)
• Managed operations including delivery of completed jobs, sales rep scheduling, organization of completed jobs, bindery work, and customer service.
• Responsible for accounts payable, accounts receivable, billing, reconciliation quarterly statements and taxes and sales commissions.