Nakita Powell

* Ranked among the Top 11 Processor’s in Jacksonville Operations 2014 President’s Club. * Guide customers through seamless processing of home financing on purchases and refinance loans. * Gather pertinent documents for Conventional, FHA, VA, Fannie Mae and Freddie Mac loans to present for Underwriting approval based on product guidelines to meet established closing dates. * Daily use of operations mortgage software, analyzing information, interpreting data & liaison to all parties

• Creative design of annual Black History Calendar for distribution on the First Coast for various sponsors which include Burger King, Jacksonville Public Library, First Coast News and previously Blue Cross and Blue Shield of Florida.

* Processed Conventional, FHA, purchases, refinances and Equity loans for approval under Underwriter guidelines. * Managed inbound/outbound communication with borrowers and other parties to meet closing dates and rate locks.

* Analyzed delinquent mortgages and assessed need for loan modifications, foreclosures, short sales or collections. * Processed refinances for Government and FHA Loans utilizing banking software. * Made outbound calls to assist for refinancing of loans and received inbound calls for account updates on loan. * Ordered titles, appraisals, reviewed documents and modified parameters for underwriting submission.

* Collaborated with Sales Team to develop advertisements for Hotel Guides centralized on the East Coast. * Developed advertising, brochures, website banners and widgets for new product of Dine Jax Dining Guides

* Collaborated with Editorial and Sales Team to conceptualize copy and create advertisements for publishing. * Implemented design and layout of Clay County weekly publications and special supplements; utilized FTP site for publication printing. * Served as Assistant to Production Manager by monitoring staff, the quality of editorial and graphic layout. * Designed advertising campaigns, manipulated photos and created visual graphic elements for website.

* Communicated with customers throughout East Coast at centralized call center offering graphic design services. * Maintained customer account records in system database and researched customer projects. * Managed graphic design and layout of numerous weekly news publications, sales inserts and classified placement. * Responsible for adhering to deadlines, proofreading, overseeing editorial quality and accuracy of advertisements.

* Consulted with clients to determine graphic project plan, budget, deadline and printing requirements. * Designed sales media/training material with use of various type mediums to achieve artistic or decorative effects. * Completed monthly billing for all graphics, printing and vendor jobs for corporate financial records.