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Print Specialist
Canon Business Process Services
Wilmington, DE
Jul 2018 - Present (6 years 4 months)
• Graphic design and print specialist for large corporate client
• Responsible for scheduling and printing and production of large company binders, high-end printing and large-format posters, etc.
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Reprographics Associate
Millennium Group
New Castle, DE
May 2016 - Jun 2018 (2 years 1 month)
• Reprographics and mail services for large financial services firm.
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Creative Services / Webmaster / IT Liason / Program Support
PAWS for People
Newark, DE
Apr 2015 - Nov 2015 (7 months)
• Graphic design updates of company materials, including redesign of company logo, to coincide with 10th anniversary
• Ongoing graphic design and website maintenance, including redesign of existing site as part of company Strategic Action and Marketing Plan (initiative since shelved)
• Social media planning and scheduling (Facebook, Instagram, LinkedIn, etc.) * Program support for various PAWS initiatives and programs
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Retail Sales Associate
Victorinox Swiss Army
Nov 2014 - Jul 2015 (8 months)
• Seasonal retail sales associate at an upscale shopping mall in NJ
• Specialized knowledge in Swiss timepieces led to a high degree of successful selling, which resulted in my being asked to continue my employment beyond the holiday season
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Sales Manager / Customer Service / Webmaster / Photographer
Sadowsky Guitars LTD
Sep 2004 - Nov 2013 (9 years 2 months)
• Managed customer sales and all aspects of customer service for worldwide boutique guitar manufacturer in NYC
• Provided relationship-based sales and developed brand loyalty through e-mail, social networking and walk-in clientele
• Consulted with domestic and international clients to assist in design specifications of customized product
• Responsible for managing company sales in excess of $2M annually
• Resolved customer concerns and product complaints and returns to ensure 100% customer satisfaction
• Designed and maintained company website and responsible for daily inventory updates
• Created and produced all company advertising for industry magazines coordinated placement and scheduling
• Designed all print materials worked with network of offset printers to obtain quick turnaround and competitive pricing
• Produced product photography for company website, social media and advertising
• Supervised shipping department ensured timely shipment and delivery of all instruments
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Creative Services
Gemini Consulting
1994 - 1999 (5 years)
• Transformed an existing "corporate secretarial pool" into full-service in-house design / advertising / printing department
• Procured all necessary hardware to migrate department from a PC-based operation to an industry-standard Mac environment
• Brought all of previously outsourced graphic design and advertising in-house saving company over $500,000 annually
• Brought in a network of offset printers to become vendors to company ensured competitive pricing
• Responsible for all press-checks ensured high-quality printing