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Front Desk Agent
Durand, WI
Jun 2015 - Present (9 years 5 months)
- Effectively shows customer services skills while managing high pressure tasks and managing entire hotel
- Assists guests with check-ins, makes reservations, attends to guests in a timely manner, always shows exceptional hospitality towards guests
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Student
Menomonie, WI
Sep 2013 - Present (11 years 2 months)
- Marketing Director – Stout Events Society, Executive Board
- Planning Committee Member – University of Wisconsin-Stout, Career Conference
- Event Lead/Volunteer – Unveiled & Twin Cities Bridal Show, Minneapolis/St. Paul, MN
- Leadership & Events Representative – Hall Events Committee, University of Wisconsin - Stout
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Supervisor
Menomonie, WI
Jun 2014 - May 2015 (11 months)
- Closing and opening manager, showed exceptional customer service skills and worked through many high pressure tasks at hand
- Managed a team of 2-3 employees at a given time to ensure the tasks were finished correctly and in a timely manner