Keenan Finucan

Midwest Prototyping is a leading independent service bureau, building 3D printed parts to order for prototyping and small scale production. Starting as a technician in our largest department, stereolithography, I was promoted to Lead Operator of SLA and then to Weekend Production Supervisor. In this role I oversee multiple machines and technologies, prepare customer files, program builds, verify parts for finishing and dimensional accuracy, and prioritize workflow to meet customer deadlines. I have also become familiar with our other services including urethane molding, laser engraving, and advanced finishing. This job has given me experience with not only the practical realities of manufacturing, but also the product development process and best design practices.

Responsibilities included:
-Daily money handling & auditing
-Answering and directing phone calls
-Managing breaks and job assignments of cashiers
-Supervising and training cashiers
-Processing rentals and returns

Although this job did not directly leverage my degree, I enjoyed using my attention to detail, store knowledge and best judgement to keep things running smoothly in a fast paced environment. This experience helped me better manage people, time, and taught me what it takes to give good customer service.