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Senior UX Designer
Tata Consultancy Services
Naperville, IL
2014 - 2018 (4 years)
● Analyzed existing mobile and desktop applications, providing UX analysis and recommendations
● Focused on establishing user-centered designs across multiple platforms
● Defined site architecture, screen structure, and process flows for multiple products
● Streamlined application processes & task flows, all while incorporating new product functionality
● Conducted business team & user interviews of existing products, assessing necessary areas for improvements to achieve desired results
● Took ownership of UX/UI deliverables; responsible for wireframes/blue-line documents, process flows, prototyping, visual designs, asset generation, and spec documentation
● Worked closely with both client/business teams and Development teams throughout projects
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Associate Project Manager / Senior Designer / Mobile Designer
Allstate Roadside Services
Northbrook, IL
2008 - 2014 (6 years)
● Led multi-team brainstorming sessions for new application, establishing screen content, process flow, and UX/UI designs for the updated roadside application framework for Allstate and its’ partners
● Managed design deliverables for digital projects, overseeing designers and outside agencies
● Consulted with cross-functional team members including designers, developers, and client/business stakeholders to ensure developed application met design standards and functional requirements
● Executed the UX/UI design deliverables for more than 13 mobile application projects through entire life cycle including: wireframes, visual designs, asset generation, spec documentation, and quality assurance checks
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Senior Designer and Art Director
Freelance
2006 - 2009 (3 years)
● Provided consultation and design services for multiple companies, including McDonald’s Corporation
and United Airlines, as well as startup and small businesses
● Performed press checks, created brand identity, print collateral, and signage, responsible for visual designs of direct mail, magazine articles, and annual reports
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Designer
Gaston Advertising
Chicago, IL
2006 - 2007 (1 year)
● Created concepts, designs, and production of retail and financial direct mail, forms, and signage
● Analyzed internal processes and worked to improve existing practices
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Designer
Staywell Custom Communications
Evanston, IL
2005 - 2006 (1 year)
● Created visual designs for newsletters and advertisements in a high-volume environment across multiple products and brands
● Assessed graphics for quality control and reviewed film proofs, press sheets and printed samples
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Creative Services Associate, Graphic Arts
The Salvation Army, Metropolitan Division Headquarters
2003 - 2005 (2 years)
● Oversaw the management of workflow, generated concepts, designs and production of all Metropolitan Division collateral
● Established a professional, unified appearance to all print and electronic solutions
● Analyzed existing resources, determining areas for re-design