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President
UXPA Boston
Apr 2011 - Present (13 years 7 months)
User Experience Professionals Association, Boston chapter.
President: 2013-present
Vice President 2011-2012
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Founder & User Experience Principal
Red Pill UX, LLC
Oct 2010 - Present (14 years 1 month)
User experience consulting, including strategy, usability testing, information architecture, and user research. My areas of focus include healthcare, education, startups, and user experience design for behavior change.
Recent clients include WBUR Cognoscenti (with Toth Inc), Pro Teck, Children's Hospital Boston, ConnectEDU, Cengage & Proximity Labs.
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Director of Information Architecture
SimpleTuition
Jan 2010 - Nov 2010 (10 months)
Responsible for all aspects of User Experience at a financial/education services startup, including user research, IA, interaction design, and usability testing.
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Information Architect
SimpleTuition
Sep 2007 - Jan 2010 (2 years 4 months)
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UI Designer/Webmaster
Neighborhood Health Plan (NHP)
Jan 2006 - Sep 2007 (1 year 8 months)
Responsible for user experience of the corporate website, www.nhp.org, serving the health plan’s members, providers, and other customers.
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Usability Consultant
Bentley Design and Usability Center
Jan 2006 - May 2007 (1 year 4 months)
• Worked with a variety of corporate clients at a usability consulting practice affiliated with Bentley College
• Involved in a range of user experience activities, including moderating usability tests, conducting expert reviews, developing personas and user requirements, information architecture, and writing proposals.
• Partial Client List: Blue Cross Blue Shield Association, Bose, CVS, Raytheon, RSA Security, SAP, Upromise
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UI Developer
Merlin One
Aug 2005 - Jan 2006 (5 months)
Created user interfaces for newspaper industry web applications.
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Webmaster
Neighborhood Health Plan (NHP)
Jul 2001 - Jul 2005 (4 years)
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Web Consultant
Rational /IBM
2000 - 2001 (1 year)
• Developed and launched three online technical newsletters
• Hand-coded monthly issues of online magazine, www.therationaledge.com
• Assisted Marketing department with Perl/CGI programming needs
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Research Assistant
Human Services Research Institute (HSRI)
Mar 1998 - Jun 1999 (1 year 3 months)