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Senior Project Manager/Workamajig Administrator
Deerfield Beach, FL
Sep 2020 - Dec 2023 (3 years 3 months)
Rejuvenated and maintained a complex Workamajig implementation encompassing more than 25 diversified GL Companies, including 10 TV shows, two television production studios, a call center, and multiple public relations and advertising agencies. Provided first-line technical support and training to more than 200 users, with normal response time of less than two hours. Worked with Accounting to conceptualize and implement inter-company billing using cross-project predecessors and pass-thru GL accounts. Developed all system settings and supporting data, including all unified coding and naming conventions. Created and maintained over 125 detailed/automated project templates, including full estimates.
Shows: Access Health, The Balancing Act, BELatina, Billion Dollar Showdown, Competitive Edge ,Designing Spaces, Elevator Pitch, Inside the Blueprint, Military Makeover, Military Makeover-Operation Career
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Director of Creative Operations
Austin WIlliams
Hauppauge, NY
Apr 2019 - Jun 2020 (1 year 2 months)
Brought on to evaluate existing project management and billing systems while analyzing and optimizing project workflows, especially for web development. Created optimized web development workflows that reduced project costs by over $4,000 and charges by up to $17,000. Produced new business proposals, wrote copy, and acted as interim project manager for web development, including NY Metro Ronald McDonald House website.
Clients: BNB Bank, Crest Hollow Country Club, Molloy College, Orlin & Cohen, ProHEALTH Dental, Sterling National Bank
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Workamajig/Project Management Consultant
Positiv Solutions
Dec 2012 - Apr 2019 (6 years 4 months)
Independent Workamajig/project management consultant with expertise in workflow development, task management, data integrity, and staff training.
• Fuseideas, LLC: Revived failing Workamajig implementation. Revised all system settings, documented current workflows and created all project templates, automating all task assignments and capturing critical timeline and cost data. Extensively trained staff in person and through custom curriculum.
• Print Media, Inc.: Created customized estimate and invoice layouts, and developed logic, workflows, and layouts for significant Workamajig customization (commissions, minimum mark-up, and profit warnings).
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Workamajig/Project Management Consultant
Pitney Bowes through Aquent
May 2012 - Nov 2012 (6 months)
Re-energized flagging Workamajig software implementation for three departments within Pitney Bowes Marketing Global Services, saving over 4.4 full-time employee units (FTEs) through productivity increases. Designed detailed workflows and project schedules, populated all necessary support data, and resolved any problems and impediments. Created and maintained Pitney Bowes’ Workamajig Guidebook, educated and trained employees on software’s features.
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Art Director
The Creative Group
Sep 2011 - Feb 2012 (5 months)
• Exec|Comm: Quickly converted and proofread over 3,000 pages of critical PowerPoint presentations to a new design.
• Vitech Systems Group: Designed website marquee images for software company’s conference.
• OTG Management: Designed proposals and iPad apps (Menus) for food service company.
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Various Roles
Independent Freelance/Consulting
Oct 2007 - May 2011 (3 years 7 months)
• Project Manager/Creative Ops Consultant–L.F. O’Connell Associates: Began Workamajig implementation, made recommendations for server needs, archiving, and information cleanup/organization.
• Branding Standards Manager–Starwood Hotels, Inc.: Enforced all graphic and communication standards across all Starwood properties, including Sheraton, Westin, W Hotels, Four Points, Le Meridien, and Aloft in North and South America, Europe, Africa and the Middle East. Included extensive copywriting and editing.
• Marketing and Project Manager–GAT: Replaced three people, acting as project manager, copywriter, art director, event manager, and media planner/buyer for $3.5 million sports nutrition company.
• Production Director–Global Advertising Strategies, Inc.: Creative services director, copywriter, and editor for TV, radio, web/interactive, digital outdoor, and print at a full-service multicultural ad agency. Clients: DirecTV, Lufthansa, CMS Forex, Russia Today, Channel 1 Russia, Aerosvit, and Aeroflot
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Studio and IT Manager
Eliran Murphy Group
Feb 2007 - Oct 2007 (8 months)
Supervised all production and IT for a 35-person cultural/theatrical ad agency. Redesigned all graphic procedures, naming conventions, and data hierarchies, and instituted company-wide font management, resulting in significant increases in productivity and stability, and saving over $16,000 per month in equipment and personnel costs. Clients: Roundabout Theatre Company, Museum of Natural History, Cooper Hewitt Museum, Brooklyn Museum, Papermill Playhouse, and Metropolitan Opera
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Graphic Specialist-Consultant
The Estée Lauder Companies
Apr 2006 - Nov 2006 (7 months)
Brought in to evaluate an intra-company web-based asset and project management system, independently created a comprehensive needs analysis report detailing all existing packaging art production systems and procedures, and redesigned/rewrote the companies’ global packaging guidelines.
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Director of Packaging Production
Estée Lauder, Inc.
Jan 2005 - Dec 2005 (11 months)
Directed production for all treatment, make-up, fragrance, and promotional packaging. Created line extensions and maintained on-shelf line-ups for brand consistency. Suggested comprehensive solutions to severe backlogs of packaging work through the use of temporary staffing additions and studio consolidation.
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Various Roles
Independent Freelance/Consulting
May 2002 - Dec 2004 (2 years 7 months)
• Mac Studio Help Desk–McCann Erickson: Supported 100 Macs during IT staff member’s vacation period. Configured and rolled out new iMacs, troubleshot various software and networking problems.
• Director of Operations–KLK Staffing Corp.: Supervised temp and permanent staffing operations, including billing. Revamped all IT, purchased and configured all new fileserver, computers, software, and networking.
• Production Director–The Sloan Group: Directed production of all print, collateral, and outdoor for midsized promotional ad agency. Main Mac IT support and assisted in PC server and e-mail administration. Clients: Cablevision, Virgin Mobile, and A&E/New Video
• Art Director–MediVia: Generated concepts and produced mechanicals for medical education seminars and education events. Single-handedly completed all existing work when creative department was eliminated. Clients: Novartis, Astra-Zeneca, and Sanofi-Synthelabo
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Studio Director
Merkley + Partners
Jan 2000 - Mar 2002 (2 years 2 months)
Managed direct-response and pharmaceutical studio, staff of five. Doubled studio efficiency within first three months by evaluating and rebuilding studio resources, hardware, software, workflows, and procedures.
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Manager of Creative Services
YAR Communications
Jul 1997 - Oct 1999 (2 years 3 months)
Directly supervised four departments, including a two-shift, 35-station multilingual Mac and PC studio produced 150-200 creative and language translation job orders per day in 88 languages. Also responsible for all print production, quality control, and new media for the agency. Permanent staff of 24; temporary staff of 7-20.
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Studio Manager
Wunderman Cato Johnson
Aug 1995 - Jul 1997 (1 year 11 months)
Successfully managed two studios, totaling 21 stations. Two-shift production studio capabilities included high-end retouching, digital proofing, and printing film production. Produced an estimated 450 jobs per month, $5 million in billings per year. Permanent staff of nine; temporary staff of 26. Created a second, client-specific internal mechanical studio, which worked directly with Wunderman’s account management, quickly decreasing internal revisions by over fifty percent.
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Studio Manager
International Masters Publishers, Inc.
Apr 1992 - Aug 1995 (3 years 4 months)
Created an in-house graphic studio, managed all internal creative work, and provided complete IT support, saving company in excess of $1.5 million in first two years. Also supervised outside resources including agencies, photographers, printers, and lettershops.
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Production Manager
Bell and Partners
1990 - 1991 (1 year)
Supervised production of slide and print projects for a small agency.
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Graphic Designer
Potentials Unlimited
1988 - 1989 (1 year)
Learned Scitex Visionary software, produced catalogs and other sales support projects. Saved company my salary in production costs during my first two months.
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Community Relations Technician
Community Health Center of Branch County
1987 - 1989 (2 years)
Created all advertising for the hospital and its affiliates. Wrote advertising copy and public relations articles. Created annual reports and photographed events.