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Project Director
D3 Diseño Tres
Ciudad de México, Mexico
Jul 2018 - Present (6 years 5 months)
I have coordinated over 100 projects, ensuring customer satisfaction and meeting established deadlines. My responsibilities include:
Client Interaction: Acted as the first point of contact to understand their needs.
Project Review: Conducted thorough reviews to ensure all aspects were covered.
Budget Management: Prepared and submitted budgets, ensuring profitability.
Supplier Coordination: Interacted with suppliers to acquire materials or services.
Task Coordination: Organized and assigned tasks to relevant teams.
Design/Product Review: Supervised the design or quality of products to meet client expectations.
Project/Product Delivery: Ensured timely delivery to clients.
Post-Sale Customer Service: Provided exceptional post-sale support to ensure ongoing customer satisfaction.
I implemented agile methodologies that reduced delivery time by 30%. This comprehensive approach maintained high-quality standards and fostered strong client relationships.
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Project Manager Sr / Product Manager / Business Analyst
Ciudad de México, Mexico
Nov 2022 - Jun 2024 (1 year 7 months)
I led the integration of interdepartmental systems, increasing operational efficiency by 25%. I developed product strategies that resulted in a 40% increase in ROI. My responsibilities included:
Internal Communication: Interacted with stakeholders to understand and meet their requirements, ensuring that client expectations and needs were reflected in the projects.
Task Creation: Broke down projects into actionable tasks for the development team, providing clear and structured guidance to achieve objectives.
Project Management: Supervised project development and ensured timely delivery, improving project delivery efficiency by up to 45%.
App Troubleshooting: Acted as the first point of contact for user issues, reviewing and resolving cases promptly, leading to a significant improvement in user satisfaction.
Meeting Management: Managed daily and biweekly meetings with developers to address potential roadblocks, review ongoing tasks, and continuously seek process improvements to enhance project delivery efficiency.
My role involved coordinating between teams and ensuring that the application met user needs and business objectives.
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UI/UX Designer
Ciudad de México, Mexico
Sep 2020 - Nov 2022 (2 years 2 months)
I was responsible for the initial designs for the creation of the company’s app and participated in the development of several parts of the application. My responsibilities included:
Client Requirements Review: Analyzed and understood the needs and expectations of end-users to ensure the app met their requirements.
Prototype Design: Developed functional prototypes that allowed for visualization of the app’s structure and functionality before final development.
App Logo Design: Created a distinctive and representative logo that reflected the identity of the app and the company.
UI/UX Design: Designed intuitive and visually appealing user interfaces, ensuring a smooth and enjoyable user experience, improving the app’s usability and accessibility.
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Creative Director
D3 Diseño Tres
Ciudad de México, Mexico
Jul 2016 - Jul 2018 (2 years)
I was in charge of the creative direction for over 50 projects, overseeing the execution of design initiatives for the company’s AAA clients. My responsibilities included:
Client Interaction: Acted as the first point of contact to understand client needs.
Project Review: Conducted thorough reviews to ensure all aspects were covered.
Design/Product Review: Supervised the design and product quality to meet client expectations.
Project/Product Delivery: Ensured timely delivery to clients.