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Graphic Designer
Pro Golf Premiums
Burlington, WI
Aug 2013 - Present (11 years 5 months)
• Supply customer service via email and telephone
• Review customer artwork to determine if it meets manufacturer’s requirements
• Provide proofs to customers as requested
• Design and layout email blasts, magazine ads and annual catalog
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Customer Care Representative
Kerry Ingredients & Flavours
Beloit, WI
Feb 2009 - Aug 2013 (4 years 6 months)
* Maintain customer orders and requests via AS400, Citrix systems and Salesforce
* Supply customer service via email and telephone
* Provide inventory status reports to clients
* Expedite order processing in an interactive team environment
* Use problem solving skills on a day-to-day basis to assist internal and external customers
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Samples Coordinator
Kerry Ingredients & Flavours
Waukesha, WI
Jul 2005 - Feb 2009 (3 years 7 months)
* Packed and processed shipments employing UPS Worldship
* Oversaw warehouse maintenance via ordering of lab supplies, ingredients and shipping materials
* Printed packing slips and sample labels
* Used AS400 to generate orders and look up stock
* Served as backup for front desk operations