Jenna McLean

Day to day office work, taking phone calls, making appointments for patients, offering information pertaining to the office, and prepping files for the day's appointments.
Excellent communication between the optometrist, opticians and patients, transferring patient information between each member of the team in order to provide a personalized experience for each customer. Managing referrals for patients.
Knowledge of pre-testing machines including Nikon auto refractor, Welch Allyn visual field test and Nidek retinal camera.
Extensive knowledge and training given on several aspects of eye health and eye wear, including lens technology, nutritional aspects of eye health, sun wear, binocular vision, laser surgery, and contact lenses.
Close relations with lens company representatives.
Able to train patients in the wear and use of contacts, including proper wear and cleanliness and differences between brands. Inventory management.