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Service Designer
Wells Fargo
San Francisco, CA
Oct 2016 - Present (8 years 1 month)
Service Designer focusing on delivering exceptional consumer experiences across all channels.
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Innovation Consultant
Free Agent
Aug 2011 - Present (13 years 3 months)
Working with global brands to bring ideas to life. I keep one foot in the design world and the other in the business world. I wear a lot of hats including design researcher, strategist and industrial designer. I am good with talking to engineers, too.
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Design Strategist
Clorox
Pleasanton, CA
Aug 2013 - Jan 2016 (2 years 5 months)
Design strategist working on Brita, Hidden Valley Ranch and Clorox Laundry brands.
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Senior Designer
Chicago, IL
Oct 2008 - Aug 2011 (2 years 10 months)
As a senior designer at StudioOneEleven I helped scope, design and manage a variety of projects in the CPG, pharma and industrial worlds. I also helped streamline studio processes and brought new research and design methods to the arsenal of StudioOneEleven.
Some major projects included...
>Re-inventing the RX medication experience for a major US generics manufacturer.
>Increasing hand-washing compliance for doctors and medical staff.
>Developing new methods for a growing market of home gardeners to apply pesticides.
>Reducing the hot drink prep time at McDonald's through easy to use and ergonomic new equipment.
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Industrial Designer
Chicago, IL
Dec 2007 - Oct 2008 (10 months)
At this global consultancy I was able to work on a variety of strategic projects in the CPG world. Notable projects included new ways to shop for frozen pizza and an innovation roadmap for Microsoft packaging.
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Industrial Designer
Kansas City, KS
Apr 2004 - Jan 2007 (2 years 9 months)
We specialized in aircraft interiors.
>Design of the Embraer Legacy (over 200 in production...)
>Design of the Learjet 40.