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Industrial Designer
Lara Hetherton
Ames, IA
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About
My name is Lara Hetherton and I am a senior industrial designer. I will be receiving my bachelors in industrial design from Iowa State University in May of 2018. I have experience working on sponsor projects with HyVee and Metalogics as well as an internship with O & P1 fabrication and Clark & Associates. I have a background in customer service care and am passionate about innovating for the benefit of others with a focus in human factors and behaviors.
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Education
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Bachelor of Industrial Design Industrial DesignIowa State University2014 - Currently EnrolledSenior in Industrial Design with a concentration in human factors and behaviors
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Experience
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Undergrad Researcher under Verena Paepcke-HjeltnessAmes, IASep 2017 - Present (6 years 8 months)Focus on exploring visualization as a gateway to creative confidence and design-ability.
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Customer Service RepresentativeCedar Falls, IAJun 2012 - Present (12 years 5 months)- Address customer service requests in a timely and accurate fashion
- Answer questions, troubleshoot issues, and resolve complaints
- Collect customer feedback and make appropriate changes to exceed customer satisfaction -
InternMarshalltown, IAMay 2017 - Aug 2017 (3 months)- Observe user interface with products while assisting practitioners
- Hands on fabrication practice and experience
- Visited with manufacturers and distributers
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Affiliations
IDSA
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Industries
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Skills
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Elsewhere on the Web
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On Coroflot@hethertonlara, member since 2017
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