Usability Researcher at Cerner Corporation

Hannah Fiechtner

Kansas City, KS

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About

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Education
- BFA in Industrial Design with an emphasis on User Research & Mathematics
  
  University of Kansas
  
  2002 - 2007
  
  Emergency Room Design - Uncovered ED culture with secondary & ethnographic research - Developed testing scenarios; ran scenarios with role-play & think-aloud protocol - Designed a full-scale mock-up Emergency Room, with highly flexible elements for rapid & iterative, collaborative testing - Presented prototype & findings at the Harvard University Summer Institute “Emergency Room of the Future” 2007 Finalists in Disney’s Imagi*nations Design Competition 2007 - Presented the theme park design concept with storyboards, original musical score with video, and a maquette - Tested attraction concepts and designs with children focus groups and play activities Made in China: Observations and Understanding Spencer Museum of Art, November 18, 2006 – February 4, 2007 - Traveled through eastern China; studied the effects of westernization, consumerism, and manufacturing on the Chinese culture
Experience
- Sr. Human Factors Researcher
  
  Cerner Corporation
  
  2016 - Present (8 years)
- Usability Researcher
  
  Cerner Corporation
  
  2015 - 2016 (1 year)
- Interaction Designer
  
  Cerner Corporation
  
  2010 - 2015 (5 years)
  
  User Experience design in Health Care IT
  
  • Decreased home health nursing OASIS assessment documentation from 4 hours to 1.5 hours
  • Increased UX awareness & proficiency in an organization of 100 associates; raised up a dozen engineers capable of superior gui development & the ability to teach & influence others
  • Created an iOS nursing application "that has truly taken usability into account and accurately addresses the needs and workflows of clinical users out in the field" - New York client executive
  
  • Champion the users' needs while reconciling the technical and business priorities to determine the applications' vision, scope, prioritization, & timeline
  • Work within multi-disciplinary teams using agile development methodologies
  • Improve software & users' experiences at the visual, interactive, workflow, & strategic levels
  • Design interfaces for solutions built in java, html, ios, android, win32/c++, & wpf
  • Create interface guidelines & component libraries
  • Develop usability test scripts & prototypes
  • Shadow & interview end users, gather & analyze qualitative research
  • Lead stakeholder interviews & collaboration sessions
  • Mentor new designers & engineers
- Junior Design Strategist
  
  Altitude Inc.
  
  Sep 2008 - Mar 2009 (6 months)
  
  Ethnographic interviews, Data mining & analysis, business & design strategy
- Healthcare Researcher
  
  University of Kansas
  
  Dec 2006 - Jun 2007 (6 months)
  
  Immersive & full-scale room prototyping, scenario development, ethnographic interviews
Skills
- Industrial Design
- Interaction Design
Elsewhere on the Web
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@hannahfiechtnerdesign, member since 2007
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Hannah Fiechtner

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