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Usability Researcher at Cerner Corporation
Hannah Fiechtner
Kansas City, KS
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About
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Education
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BFA in Industrial Design with an emphasis on User Research & MathematicsUniversity of Kansas2002 - 2007Emergency Room Design - Uncovered ED culture with secondary & ethnographic research - Developed testing scenarios; ran scenarios with role-play & think-aloud protocol - Designed a full-scale mock-up Emergency Room, with highly flexible elements for rapid & iterative, collaborative testing - Presented prototype & findings at the Harvard University Summer Institute “Emergency Room of the Future” 2007 Finalists in Disney’s Imagi*nations Design Competition 2007 - Presented the theme park design concept with storyboards, original musical score with video, and a maquette - Tested attraction concepts and designs with children focus groups and play activities Made in China: Observations and Understanding Spencer Museum of Art, November 18, 2006 – February 4, 2007 - Traveled through eastern China; studied the effects of westernization, consumerism, and manufacturing on the Chinese culture
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Experience
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Sr. Human Factors ResearcherCerner Corporation2016 - Present (8 years)
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Usability ResearcherCerner Corporation2015 - 2016 (1 year)
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Interaction DesignerCerner Corporation2010 - 2015 (5 years)User Experience design in Health Care IT
• Decreased home health nursing OASIS assessment documentation from 4 hours to 1.5 hours
• Increased UX awareness & proficiency in an organization of 100 associates; raised up a dozen engineers capable of superior gui development & the ability to teach & influence others
• Created an iOS nursing application "that has truly taken usability into account and accurately addresses the needs and workflows of clinical users out in the field" - New York client executive
• Champion the users' needs while reconciling the technical and business priorities to determine the applications' vision, scope, prioritization, & timeline
• Work within multi-disciplinary teams using agile development methodologies
• Improve software & users' experiences at the visual, interactive, workflow, & strategic levels
• Design interfaces for solutions built in java, html, ios, android, win32/c++, & wpf
• Create interface guidelines & component libraries
• Develop usability test scripts & prototypes
• Shadow & interview end users, gather & analyze qualitative research
• Lead stakeholder interviews & collaboration sessions
• Mentor new designers & engineers -
Junior Design StrategistAltitude Inc.Sep 2008 - Mar 2009 (6 months)Ethnographic interviews, Data mining & analysis, business & design strategy
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Healthcare ResearcherUniversity of KansasDec 2006 - Jun 2007 (6 months)Immersive & full-scale room prototyping, scenario development, ethnographic interviews
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Skills
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Elsewhere on the Web
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On Coroflot@hannahfiechtnerdesign, member since 2007
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