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Senior Designer/Client Account Management
Graphix in Motion
Calgary, AB
2018 - 2023 (5 years)
• Customer Account Manager (sole) for a vehicle vinyl wrap and decal company
• Responsible for developing all design concept proofs, branding and production for customers
• Management of entire client base, including customer service, inquires, responsible for customer project scheduling and maintaining daily progress board, creating and maintaining work orders
• Produced final-print ready art of approved proofs for printing of vehicle vinyl decals, partial wraps and full wraps (process included providing initial proofs to customer for approval, then to Installers with detailed instructions based on precise vehicle measurements and vehicle photos)
• Ensured project quality control
• Designed and produced additional marketing products (ie. posters, banners, exterior and interior signage)
• Developed customer relations through phone calls/emails, meetings with customers, project pricing, and follow-up phone calls/emails to ensure customer satisfaction; added focus on repeat customer business
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Certified Custom Framer
Michaels Arts & Crafts
Airdrie, AB
Mar 2017 - Apr 2018 (1 year 1 month)
• Responsible for all production and assembly of frames, canvas stretching, dry mounting, matting, glasswork
• Responsible for direct ordering with customer (frames, matts, glass, fillets in a variety of different formats)
• Customized framing orders done in virtual ‘real time’ with the customer through to final sale
• Customer service/inquiries in framing department, ordering supplies, frame and mat inventory, maintenance of production assembly department; effective communication with staff from the art supply division
• Responsible for maintenance of framing department inventory isles, and store presentation
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Graphic Designer / Production
Calbridge Homes
Calgary, AB
Oct 2013 - Oct 2015 (2 years)
• Responsible for developing design concepts to advance brand strategy for Calbridge Homes
• Developed and produced all Sales Centre and Show Home point-of-sale materials, billboards, print and direct mail advertising, community and development phase maps and websites
• Managed several show home marketing campaigns from conceptual design through to production
• Performed quality control for design and all production materials throughout projects including press proofing
• Worked effectively with Graphic Designers, and Architect Designers, Sales Centre employees and Property Managers
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Graphic Designer / Production
McQ Design Strategies - (New owner)
Calgary, AB
Apr 2010 - May 2012 (2 years 1 month)
• Responsible for developing brand and marketing for the Home Building Industry and other business sectors
• Design and production of all print advertising, newspaper, magazines, indoor/outdoor signage, brochures direct mail, community and development project phase maps, logo design and web design
• Regular communication with the design team in a respectful, supportive work environment
• Developed brand identity, collateral, all sales centre/show home point-of-sale materials and advertising/marketing for Calgary’s leading homebuilders: Jayman MasterBUILT, and more
• Worked directly with the Calgary Stampede Marketing Director and team to design and produce the Rodeo and Evening Show Official Collector’s programs and other print materials
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Lead Graphic Designer
Merlin Edge Inc.
Calgary, AB
Mar 2009 - Feb 2010 (11 months)
• Designed and produced Annual Corporate Reports for the Oil and Gas Industry, and other business sectors
• Developed logos, advertisements for magazines and newspapers, trade show booths, indoor/outdoor signage, websites and other Public Relations materials
• Art direction and quality control of multiple projects
Key Clients: Graham Construction, Flint Energy, Laricina Energy Ltd., Calfrac Well Services, Enerflex Ltd.