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Senior Talent Development Specialist
Portland, OR
Sep 2020 - Present (4 years 3 months)
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Learning and Performance Instructional Design Team Lead
Aetna / CVS Health
High Point, NC
Mar 2020 - Present (4 years 9 months)
* Reduced Advocate training time from 12 weeks to 8 weeks saving 59K per new hire class. * Overhauled the training using cognitive learning neuroscience to boost: * 82% Knowledge Transfer * 82% Training Effectiveness * 96% Average Assessment Score * 96.7% Increased Proficiency * Reduced Care Management Nurse training from 12 weeks to 5 weeks * Project Management: led development of 10+ instructional designers to write and produce onboarding for the Aetna Advocate and Care Management Nurse Programs * Designed, produced and facilitated instructor-led training (ILT) pilot
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Learning and Development Manager
Nike Consumer Services
Beaverton, United States
Instructional Design Lead * Reduction of employment attrition of 160% * Training time reduction of 40% * Voice of the Consumer score boost from 75% to 95% * Designed and Led the Global T3 Summit * Led Geo partners in global onboarding rolled out
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Learning and Development Manager -Mobile Development Lead
Nike Inc
Beaverton, United States
* Lead designer and developer in key NikeU Digital learning courses. * Designed standalone digital solutions in moodle/drupal online learning environment * Project managed on time and on budget 8+ eLearning training courses from RFP to deployment *
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Learning and Development eLearning Specialist
Silicon Valley Bank
Santa Clara, United States
* Blended Learning Design and Development in Microsoft SharePoint of the Multimedia Mentored Training for Global Deposit Operations and Card Operations. * Provided change leadership to ease human resource bandwidth tension with high-security clearance role-based training for end of the month deposits. * Management, production and redaction of the remote Subject Matter Expert implicit knowledge capture videos within the training
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Director of Cognitive Architecture
Brain-centric Design
Seattle, United States
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Nike Sales - Sales Metrics & Drivers
* Nike Comms - Individual Development Plan * Nike Total Rewards Onboarding
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Digital Career Grid
Nike
Carr Knowledge, Portland, Oregon