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Lead UX Designer
Walmart
Bentonville, AR
Feb 2024 - Present (10 months)
Responsibilities:
Designed high fidelity interactive screens in Figma for the entire navigation flow focusing on Manual Order Allocation (MOA) process.
Created user/navigation flow in Miro board for the stakeholders for better understanding of the key features.
Worked on UX deliverables for the Canada and Chile market for the MOA program.
Involved in brainstorming sessions with tech team and the requirement sessions with business team along with the end users lead.
Followed agile methodology with the Project Development Tracking Tool like Jira.
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Lead UX Designer
Kaiser Permanente
Pleasanton, CA
Jul 2023 - Feb 2024 (7 months)
Responsibilities:
Worked on Competitor UX Assessment with focus on Project management and research.
Worked closely with AEM developers while delivering the design to tech team.
Worked with review teams like User Accessibility and Design Standard.
Came up with the detailed design documentation for the developers in Figma mocks.
Contributed and helped on Design Tokens setup in Figma for the company’s standard design system.
Delivered designs with creative ways to solve UX problems (e.g. usability, findability).
Developed the understanding of product specifications and user psychology with pain points.
Conducted concepts and usability testing to gather feedback on design.
Worked on interaction design and information architecture.
Studied personas through user research and defined the right interaction model to evaluate its success.
Worked with UX writer on Copy Deck for the text content in design.
Developed interactive prototypes and high fidelity mockups around customer needs.
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User Experience Engineer
American Express
Apr 2022 - Jul 2023 (1 year 3 months)
Worked on Digital Asset Management (DAM) platform, part of American Express's Enterprise Marketing Platforms and Services.
Designed UI/UX of 2 key strategic capabilities on the 2022-2023 product roadmaps: a tool to enable the efficient update of marketing copy and disclosure language blocks in mass and a tool that accurately generates required disclosures for acquisition offers to be used in the creative development process.
Developed UX deliverables based on input from product and engineering team to ensure we were building the most intuitive experiences while also maintaining technical feasibility.
Ensured the design consistency among the multitude of user journeys within the DAM and contributed to the maintainability of our front-end components.
Followed Project Development Tracking Tool like Rally and Agile Methodology.
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UI/UX Designer
Ford Motor Company
Dearborn, MI
Mar 2020 - Mar 2022 (2 years)
Created UI/UX deliverables for Ford GVMS – VIN Data History Services.
Designed and developed design solution for the Ford StatusPage Services.
o Created high-fidelity interactive prototypes for the stake holders.
o Contributed in brain storming sessions and involved in every step of the project cycle.
o Designed User Metrics with the User Centered Design Principles and implemented with the Ford Design Standards.
Worked on various Web Applications and modules.
Develop & enhance existing internal (FEDE WB) Web Applications for client businesses.
Created wireframes, storyboards, user flows, process flows, and sitemap.
Designed interactive prototypes for the usability testing purposes.
Worked on hi-low fidelity mockups and pixel perfect graphic interfaces for the various devices.
Involved in the brain storming sessions with the project leaders, developers, business team and the project stake holders during the various project stages.
Supported discussion with business, IT management, and vendor teams.
Leverage communication, negotiation and interpersonal skills through all phases of the project.
Conducted, engaged and involved in the End User Interviews to get the better understanding of the ‘Pain Points’.
Followed Agile/Scrum development process and work environment.
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UI/UX Designer
Teachers' Retirement System (TRS) (State of Illinois)
Nov 2018 - Nov 2019 (1 year)
Responsibilities: * Designed wireframes, storyboards, user flows, process flows and site maps for the Teachers' Retirement System for the State of Illinois. * Created Frontend Web Interfaces with knowledge of the latest UI trends and technologies. * Redesigned existing web page layouts and design based on wireframes. * Worked in Agile environment.
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UI/UX Designer
National Flag Football
Bloomfield Hills, MI
Nov 2018 - May 2019 (6 months)
Designed Hi-Low fidelity UI for the sports league management software.
Built a new version of the internal system with appropriate UI UX and UCD Principles.
Created workflows and layouts that are easy for new employees to navigate and use with minimal training.
Worked in Agile environment.
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UI/UX Designer
Rare Genomics
Jan 2018 - Oct 2018 (9 months)
Responsibilities: * Served on a Patient-Centric mobile application for iOS and Android platform. * Developed interactive prototype in Axure, Illustrator and inVision for user testing purposes. * Created online usability testing to provide feedback and documentation to the developers. * Worked in Github to enhance and maintain app UI styling with CSS. * Composed pixel perfect mockups for mobile app screens with an appropriate color schemes.
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UI/UX Designer
DTE Energy
Sep 2017 - Dec 2017 (3 months)
Responsibilities: * Created high and low fidelity prototypes for both mobile and web app. * Designed pixel perfect color mockups for the client feedback. * Involved in clickable prototype design and stakeholder test on it. * Worked in Agile/Scrum environment. * Involved in usability testing, user research, user stories and navigation/user flow.
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Knowledge Management Expert (Product Designer)
Ford Motor Company
Allen Park, MI
May 2017 - Aug 2017 (3 months)
Knowledge Management Expert (User Centered Design) Responsibilities: * Utilizes User Centered Design Methodology and Design Thinking to work with business partners, product managers, and business analysts to provide designs including wireframes, prototypes, user/navigation flow, user testing that addresses the 'jobs to be done' brings business value and is intuitive, efficient, and enjoyable. Core competencies Business Requirements, Communications, Day-to-Day Operations Learning and Knowledge Serves as an advocate for the customer/end-user, empathizing with them while being mindful of business goals and opportunities.
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Web UI Designer
GoDeviceApps
Jan 2015 - Jan 2017 (2 years)
Responsibilities: * Developed Responsive, mobile-first websites with UX design and navigation/user flow and the tools like HTML, CSS. * Tested websites and apps across browsers, platforms, and devices. * Created interactive wireframes for website and applications. * Managed user interview and usability testing with interactive prototypes. * Created the right documentation for the task at hand including annotated design interactive mockups and prototypes.