- User-centered Research and Design, Human Factors
- Contextual Inquiry, Cognitive Walk through, Heuristic Evaluation, Card Sorting, Competitive Evaluation
- Personas, Story boards, Scenarios, Wire frames, Paper prototypes, Information flowcharts
MS'09 - Information
Specializations: Human-Computer Interaction (HCI), Information Economics Management Policy (IEMP)
University of Michigan, Ann Arbor