(Alex) Garfield Brown

I am currently working for Infinite Group as a Sony Digital Imaging Brand Ambassador, which is a job that I really enjoy. The work involves promoting the Sony brand and its imaging products. I demonstrate to customers the features, advantages and benefits of Sony’s products when compared with the competition, this is an enjoyable and challenging process. Photography is one of my hobbies and I have learnt a lot more about cameras and photography during my time working as a promoter.

- Promoting the Sony brand and its camera range in a John Lewis store
- Maintaining an expert knowledge of all of Sony’s imaging range
- Educating consumers on the advantages of Sony’s products
- Training in store staff
- Reporting sales data weekly
- Meeting sales targets and passing mystery shops

I have previously worked for Currys/PC World after university as a vision & audio sale advisor for 7 months. This enhanced my sales skills as I helped educate customers about new technology and products.
Main Duties
- Helping and advising customers on the audio and visual products in store
- Maintaining an high knowledge of all products in the department
- Merchandising and maintaining a clean department
- Meeting daily sales targets

During the third year of my design course at London South Bank, we were required to find a work placement in the design industry before moving into our final year. I obtained a placement at Smurfit Kappa (Lokfast Division), one of the UKs leading packaging companies.
As Trainee Packaging Designer, I was in charge of all daily sample production for the Lokfast factory. This required designing and creating samples to a customer’s specification, then posting them out for approval. I would also draw up the CAD files for the manufacture of approved orders. This placement gave me a really good chance to see how the company worked, at all levels and I felt a great sense of responsibility. The location of my office was in full view of the factory, meaning I could witness the entire manufacturing process, which was a great learning experience.
Main Duties Involved:
- Complete control of packaging sample production
- Designing and producing samples daily
- Finalising the CAD files for manufacture
- Providing customer support within the business
- Supporting the customer service team with new enquiries
- Interaction with customers both internally and externally
- Interaction with all departments within the business, including manufacture
- Other in house design tasks