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Field Management Intern/ Customer Service Supervisor
Wal-Mart Supercenter
Pasco, WA
Jun 2015 - Present (9 years 3 months)
* Ensured delivery of excellent customer service and utilized my resources to solve problems.
* Provide change for cashiers, prepare cash register, perform register audits, and operate a cash register.
* Created and presented a project on improving zoning and cleanliness to market managers (SWOT analysis).
* Set an example for other employees by practicing proper safety protocol.
* Translated for Spanish speaking customers regarding their concerns to associates and management.
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Event Photographer
Department of Critical Culture Gender and Race Studies (CCGRS)- Washington State University
Pullman, WA
Mar 2015 - Apr 2015 (1 month)
* Photographed events coordinated by WSU and/or CCGRS to document in their department.
* Communicated with event coordinators and guest speakers my ideas and goals of the photographs.
* Took direction from various event coordinators to maximize efficiency in photos as well as self-direction.
* Edited pictures using Adobe Photoshop, Illustrator and VSCO.
* Assisted supervisor upon requests/duties whenever it was need.
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Marketing Intern
WSU International Center- Washington State University
Pullman, WA
May 2014 - Aug 2014 (3 months)
* Used my bilingual (Spanish and English) language skills to communicate with visitors and staff.
* Managed the International Center, including greeting visitors and responding to telephone and in-person requests for information.
* Used Adobe programs such as Photoshop and Illustrator to advertise International Center's Events.
* Collaborated with other interns to brainstorm promotional ideas for the International Center.
* Marketed using various medias such as flyers, posters, bulletin boards, and social media.
* Implemented Microsoft Word, Excel, and PowerPoint to gather presentable information.
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Multicultural Student Mentor
Washington State University
Pullman, WA
Jul 2013 - May 2014 (10 months)
* Responsible for marketing events held at the African American Student Center.
* Managed the African American Student Center, including greeting visitors and responding to telephone and in-person requests for information.
* Presented mentees with resources pertaining to their specific interests and/or concerns about the university.
* Wrote weekly online mentor logs and attended weekly meetings.