User researcher and service designer

Floriane Rousse-Marquet

London, United Kingdom

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About

I am a freelance service designer and user researcher with a background in industrial design.

I help organisations redefine their service offering and tackle the root causes of complex social challenges.
Education
- N/A Summer prototyping school
  
  Howest Industrial Design Center
  
  2012 - 2012
- Master in Industrial Design, with honours Industrial Design
  
  Institut Supérieur de Design de Valenciennes
  
  2006 - 2011
- Master , year 1, industrial design Industrial Design
  
  DSK ISD International School of Design INDIA
  
  2010 - 2010
  
  School exchange for 6 months
Experience
- Service designer and user researcher
  
  Floriane RM
  
  London, United Kingdom
  
  May 2018 - Present (6 years 6 months)
- Service design consultant
  
  uscreates
  
  London, United Kingdom
  
  Jan 2018 - Present (6 years 4 months)
- Service design consultant
  
  dalberg design
  
  London, United Kingdom
  
  Nov 2016 - Jan 2018 (1 year 2 months)
- Senior user researcher
  
  DCA
  
  Warwick, United Kingdom
  
  Jan 2014 - Nov 2016 (2 years 10 months)
- Industrial Design Intern
  
  Smart Design
  
  Barcelona, Spain
  
  Jan 2013 - Jul 2013 (6 months)
- User Researcher and Industrial Designer
  
  Toout Design
  
  Hangzhou, China
  
  Jun 2011 - Jun 2012 (1 year)
Awards

IDEA award 2010_Bronze / Noe birdhouse

IF award 2013/ Product Design/ Range Of All-Weather Network Camera for Uniview
Industries
Skills
Elsewhere on the Web
- n
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On Coroflot

@florianeroussemarquet, member since 2011
- Following 69
- Followers 115

Floriane Rousse-Marquet

Assistant Professor - Educator, Communication Design, Myron E. Ullman, Jr. School of Design

Systems Administrator, Visible Futures Lab (VFL)