Eric Janzer

I am a senior level technical documentation, and visual information specialist with a knack for the bridging communication divides between engineering designers and software developers and the audiences that use their products.

Currently I'm optimizing my opportunities at INVIDI Technologies, where my advanced skill set propels our TechComm and Development teams forward to meet demanding documentation challenges. By capitalizing on a refined ability to communicate as a writer and digital content creator, global audiences receive accurate and visually compelling documentation.

Core competencies:
• Adobe Creative Suite
• Adobe Technical Communication Suite
• Confluence
• DITA Content Mangement Systems
• JIRA
• MicroSoft Word
• 2D & 3D Technical Illustration

A short-term contract opportunity with an international window shade and treatments manufacturer. Assignments included:
 Production of manufacturing work instructions through technical writing, manufacturing process photography and web page design for an industry leader in the Art of Window Dressings.
 Photograph up to 350 photos per day then post-process the high resolution digital imagery utilizing Adobe photo-editing and image file optimization software. Images were then embedded within Dreamweaver-designed Web pages.
 Web-based delivery of the documentation to production workstations for an internationally diverse staff of assembly technicians.
 The result is greater production efficiencies with consistently high-quality product, all within a safe working environment.

• Technical documentation, development, formatting, editing and production for global secure identity and access control systems and devices.

• Reformat, update and edit over 35 software installation and configuration manuals directing Federally compliant (FIPS/PIV) secure identification and secure access systems throughout multiple, major software releases.

• Coordinate documentation efforts with engineering, regulatory, product marketing and technical support teams to produce customer-facing product documentation while adhering to aggressive production schedules.

• Provide technical illustration and graphic design services in support of technical publication requirements, developing minimal-text, quick-start guides and posters, resulting in a significant reduction in translation costs.

• Practice accepted hardware and software technical writing styles, follow HID Style Guide, as well as established branding guidelines

• Ongoing maintenance of existing documentation to support new product releases across multiple, technically complex product sets.

As an on-call contracted graphic design professional for Lockheed Martin I provide the following on an as-needed basis.

Fabrication and assembly of medium to large format graphic presentation materials for posters, banners, awards, announcements and trade show display imagery.

Advanced and skilled use of art framing tools, miter saws, rail saws, extruded, anodized aluminum framing stock and hardware, Plexiglas, vinyl and PVC backing boards and varied framing materials and substrates.

Design, layout and precision hand-cutting of photo and fine art mat materials for use in custom framed graphics and photography.

Freehand rendering and precision layout of display graphics, photo mats and artistic accents.

On-site assembly and mounting of framed graphics, signage, fine art presentations and displays.

A Design & Manufacturing Company producing and distributing analytical instruments for water quality testing and purification systems.

 Repurpose CAD model data with Solidworks (similar to Right Hemisphere) to create exploded view line art and animations for output to XML and HTML documents as well as print and CD media. Production of technical illustrations for scientific equipment documentation to be distributed across national and international markets.

 Collaborate closely with mechanical engineers and other subject matter experts in the creation of visual tools to instruct non-technical users in the assembly, use and maintenance of complex analytical and treatment equipment.

 Design ‘no-words’ visual procedures depicting exploded views, assembly and replacement procedures for global audiences. Reduce translation costs by strict adherence to simplified English text for automated translation of up to 38 foreign languages.

 International illustration project planning and consulting services including project definition, scheduling and production development. Implemented a customized digital asset management process to file, manage, revise and maintain illustrations within a content management system.

 Coordinate the transfer of technical data, photos and graphics from the client to the illustrators to facilitate the clarification of issues and to assess possible project scope impacts.

 Effectively employ cross-enterprise product data management (PDM Works) systems to utilize engineering models in the production of technical illustrations. Maintain strict file revision policies to control content integrity, product branding and accurate versioning of graphic files.

 Provide timely and accurate risk and issue awareness through participation in regularly scheduled status reports and project team meetings. Deliver suggestions and recommendations for project and content improvements in a professional and diplomatic manner.

InfoPrint Solutions Company - 2007 - 2008 A joint venture between Ricoh and IBM's Printing Systems collaborating on leading-edge imaging technologies and powerful production output solutions. Graphic Designer, Information Development Group (contractor to IBM)

 Design and development of illustrations using CorelDRAW and Adobe Creative Suite for clients and support personnel for the installation, maintenance and promotion of print products.

 Collaborate with engineers, information designers and technical writers to develop comprehensive graphic images for the InfoPrint Solutions product set.

 Initiate and follow processes for the organization, storage, translation, and archiving of graphics for efficient delivery to publications, help systems, and on-line information.

 Develop simple to complex packaging and logo graphics in compliance with brand specifications meeting engineering change order control requirements.

Storage Area Networking (SAN) systems company. Acquired by Brocade Networks 2007.

 Proficient use of vector graphic programs to create perspective, isometric and exploded view illustrations depicting Storage Area Networking equipment and processes.

 Resourceful application of Solidworks to create photo-realistic prototype product renderings from 3D engineering models resulting in productivity gains of 35% over traditional processes.

 Accurately process and submit controlled documents using the Agile Product Lifecycle Management (PLM) system assuring the accuracy of ECO’s prior to routing. Optimize turnaround time on ECO approvals with regular active participation in ECO review meetings.

 Accelerated delivery of extensive, customized branding graphics assignment for OEM partners through sound project management practices, resulting in a 50% reduction in production costs.

 Deploy and maintain Web-delivered materials for public and controlled access Web portals using content management tools to ensure the integrity and security of proprietary information.

 Review, maintain and update internal web site contents for accuracy and availability, regularly scheduled website content updates requested by outside department using CMS applications.

 Successful integration and collaboration with remote and foreign outsourced staff improving operational efficiencies in the production of globally accessible documentation.

 Documented annual design, creation, editing, manipulation, cataloging and distribution of over 1,200 technical and marketing graphics per year during each year of service.

 Operate and maintain documentation output equipment including color laser printers, plotters, thermal dye transfer printers, digital cameras, camcorders, high resolution scanners, and external CD and DVD production drives.

Owned and operated successful graphics business supporting the illustration and project management needs of national broadband providers, engineering, high tech and medical manufacturing firms.

 Project management of multiple, long-term graphic contracts for technical illustrations of high speed, continuous feed Pentax laser printers.

 Graphic development and support for civil, environmental and military engineering contracts, Request For Proposals, (RFP) and Statement Of Qualification (SOQ) documents.

 Managed project scope, schedule, budget, personnel, production and quality control for nationally distributed Cable Installer & Safety Training program for national broadband service provider.

 Actively participated in lead development groups, chambers of commerce and networking organizations.

 Partial Client List: Arrow Electronics, Children’s Hospital of Denver, Cobe Laboratories, Comcast, Coors, CH2M-Hill, Gambro Healthcare, Golder Associates, Harding Lawson Associates, Jones International, Pentax and URS Corporation