David Quiñones

● Provided support for CAO/VP of Membership in managing operation work flow for the membership department.
● Maintained administrative and procedural processes through the association management system: RAMCO.
● Updated up to 20 previous member accounts and contact information on a daily basis to improve accuracy.
● Communicated with members via phone, email and in person to obtain payments on current and new accounts.
● Supported incoming and outgoing calls in regards to MLS, membership, SUPRA, and education classes.
● Received and screened internal and external communications, including email and fax.
● Handled in-person SUPRA e-key, active key, and lockbox inquiries and payments.
● Coordinated new member orientation processes and prepared information/marketing material packets.

● Designed unique print infographic sheet materials for client: Visser Custom Closets.
● Created a template for a monthly e-newsletter for Hispanic consumers for client: TV Venezuela.
● Worked alongside the entire development team in an energetic and creative environment.
● Collaborated with Creative Director to complete projects on tight deadlines.
● Contributed ideas and thoughts during strategic and conceptual brainstorming sessions of assignments.
● Prioritized graphic workload and effectively coordinated multiple projects.
● Adhered to all client corporate brand guidelines when preparing graphic materials.
● Prepared layouts and assignments in compliance with established design standards.

● Assisted in managing event sponsorship, vendor activation, and ticketing for client: Miami Beach Centennial.
● Collaborated with marketing and event planning teams to promote event: Hard Rock Rising Global Music Fest.
● Negotiated and acquired a vendor activation account to include: footprint, prices, dates, and times.
● Compiled comprehensive lists of possible event and suite sponsors as well as developed vendor form packet.
● Worked effectively in a heavily fast paced environment to include press conferences, summits and VIP events.
● Delivered exceptional service by greeting and serving sponsors and vendors in a timely, friendly manner.
● Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests at all events.
● Established and maintained cooperative relationships with business, community, and sponsor representatives.

● Increased sales goal and budget by 9.5 percent from $2.1 million to $2.3 million annually in previous location.
● Managed, supervised, and trained 15 employees in three locations in sales, inventory, and product knowledge.
● Researched current trends and past business performance using online systems and available reports.
● Reorganized and flexed the front and back of house to meet company standards and demands.
● Established and analyzed high traffic sections and visuals through company directive and strategic plans.
● Led sales rallies and meetings with team members to establish sales and customer retention goals.
● Processed payroll and schedules as well as interviewed, on boarded and recruited employees through TALEO.
● Evaluated daily customer satisfaction metrics and key performance indicators.

● Presented a full multimedia, bilingual campaign for the Mariner model vehicle for client: Mercury.
● Collaborated with a team of designers to prioritize and effectively coordinate multiple projects.
● Analyzed client requirements, created a business plan, and drove strategy development.
● Contributed ideas during strategic and conceptual brainstorming sessions.
● Designed and created unique marketing mediums, including advertisements, radio/TV spots, and promotions.
● Researched market competitors and industry trends to identify potential new products and services.
● Built relationships with key industry insiders and learned the different facets of each department.
● Formulated a comprehensive business plan complete with clear and actionable sales goals and targets.