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User Researcher
Aug 2014 - Present (10 years 3 months)
Ethnographic and mixed methodology (qualitative / quantitative) research for market strategy - U.S. and Mexico
• Remote and in-person usability testing
• Rapid irritative testing
• Survey development, design, and analysis
• Focus Groups
• Collaboration across multiple design and developer teams for product testing and implementing user insights
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UX Research, Ethnography, & Design for Web & Mobile
Contract / Freelance
Jan 2011 - Present (13 years 10 months)
Holografik
Sr. UX Researcher
Web usability/UX research & testing
Lady Bedlam Labs, Inc
Sr. Designer & Researcher
Lead on a board game, a card game, Supported Kickstarter development & Social Media campaign.
Hirlan Institute of Human Factors
Sr. UX Researcher
Product usability / UX research & testing
MDHF By Hirlan
Sr. Human Factors Researcher
Supported research & testing for FDA 510(k) approval.
Reboot with Joe
UX Design
Supported the creation of a web based dashboard & tracker.
Crying Robots
UX Research Lead / Social Media Manager
Lead for all social media outreach & policy development. Manager for all social media, web & Kickstarter campaign copy. UX / UI testing of upcoming game for iOS & Android.
CengageBrain
UX Research
Supported remote usability testing and analysis.
University of Phoenix
UX Research
Performed remote usability & content validation testing and analysis.
Macy's / Bloomingdales
Participant Recruitment
Lead multiple research recruitment campaigns.
Intel
Participant Recruitment / Preliminary Interviewing
Lead multiple research recruitment campaigns & vetted all participants through remote interviews.
Naviscent
Mobile App Content & Design
Developed all content for Spanish language app. Part of design team for iPhone app interfaces.
Point Forward
Qualitative Research, Participant Recruitment
Supported team in recruiting & research for various ethnographic projects.
PlayTell
Ethnography & Usability
Lead survey development, design, implementation & analysis using Qualtrics & Microsoft Excel.
Bridge Asia Japan
UX & Heuristic Evaluation
Native English, cultural and professional competency proofreader for English speaking web campaign.
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Ethnographer for Education & Health Care
Contract / Freelance
Aug 2006 - Present (18 years 3 months)
Denton County Health Department
Ethnographer
IRB approved exploratory research on the knowledge and attitudes of and behaviors and barriers to physical activity among groups who are considered at high risk for the development of diabetes.
∗ In-depth literature review
∗ Community outreach
∗ Moderating focus groups of adults who were considered high-risk for diabetes
∗ In-depth interviews of community members in the identified high-risk groups
∗ Data analysis
The University of North Texas Sleep Center
Ethnographer
IRB approved longitudinal study on college students’ knowledge, attitudes, behaviors, and barriers towards sleep.
∗ In-depth literature review
∗ Community outreach
∗ Moderating focus groups of university students
∗ In-depth interviews of individual university students
∗ Data analysis
Los Servicios de Salud de Yucatán, Chan Kom, Quintana Roo, Mexico
Ethnographer
IRB approved study of the interactions between the local rural communities and health care practitioners from the nearby city.
∗ In-depth literature review
∗ Community outreach through evening English classes for local children
∗ Assisted on vaccination & pre-natal rounds in the local & neighboring villages
∗ Deep note taking on communication & interactions between community members & healthcare professionals
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Reviewer
148Apps.com
Jul 2011 - Jan 2012 (6 months)
Writer of creative and insightful reviews of iOS apps on multiple platforms to help inform the customer and inspire the designer.
www.148apps.com/author/danyel-rios/
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Project Coordinator & Interviewer
University of California, San Francisco
Jul 2009 - May 2010 (10 months)
Coordinator for the Substance Brief Intervention & Referral to Treatment (SBIRT) Medical Residency Project for individuals with or at-risk for substance use related problems.
Lead project operations:
• Maintaining contact with over 500 participants & multiple federal stakeholders
• Updating research databases
• Providing technical assistance to participating faculty
• Updating & reapplying for institutional review board (IRB) approval
• Managed implementation, analysis, & dissemination of quantitative & qualitative data
• Lead surveys of patients & medical residents for curricula development on motivational interviewing
• Managed two undergraduate research assistants
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Program Coordinator, Instructor, & Ethnographer
University of North Texas
May 2007 - Aug 2008 (1 year 3 months)
The National Science Foundation funded Summer Research Experience for Undergraduates in Sociocultural Anthropology is a 10 week intensive program in research methodology targeted at underrepresented students nationwide.
• For two cohorts I developed, instructed & evaluated curricula for qualitative & quantitative research methods.
• Was the lead instructor for SPSS, Atlas.TI, & poster development
• Conducted a program evaluation to further the curricula development
• Worked with community members to facilitate the students learning experience outside of the classroom
• Managed databases of student information
• Lead program outreach & recruitment
• In my first year I lead the first group to ever complete their research & publish their findings in a peer-reviewed journal.
• The following year, my second cohort also published their findings.
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Program Evaluator
Center for Survivors of Torture
Oct 2007 - Jun 2008 (8 months)
Co-primary investigator for an IRB-approved needs assessment & evaluation of refugee & asylum seeker service providers in Texas & Oklahoma for The Center for Survivors of Torture.
Qualitative & quantitative research including:
• 2.5 months of in-depth literature reviews
• Over 40 hours of participant observation
• Extensive in-depth interviews of service providers & clients
• Survey of additional service providers
• A presentation of findings & recommendations with a written report was then provided
• Project was the 1st of its kind at the University of North Texas & in the field of torture rehabilitation in Texas.