Courtney Averett

Managing end-to-end design projects, encompassing a diverse range of materials such as product labels, brochures, guides, banners, sales sheets, media kits, advertisements (including flyers, posters, and magazines), email newsletters, web pages, video intro reels, and more. Also operates and designs for the Averett Design Etsy store, offering a diverse range of apparel, accessories, and home decor items.

- Helping clients attract and retain more business due to providing compelling brand identity as it conveys professionalism and trustworthiness in marketing materials.
- Garnering repeat-business, client satisfaction, and loyalty through consistent delivery of high-quality designs, punctuality, and effective communication.
- Successfully marketing apparel and home accessories on the Averett Design Etsy store, resulting in several sales through a combination of online promotion and in-person efforts.
- Ensuring error-free tax preparations by managing invoices and recording expenses in Quickbooks.
- Acquiring new clients by utilizing social media advertising tools and actively participating in local/online networking events.
- Strengthening both business operations and design execution by continuously staying educated in the industry and gaining insights from other professionals.

Second Impressions, a small design and printing company, involved responsibilities in designing marketing materials such as business cards, brochures, folders, t-shirts, etc and providing customer service and administrative tasks. The role initially started as part-time for 4 years and later transitioned to freelance.

- Achieved a 25% increase in customer satisfaction and consistently garnered 5-star Google ratings by delivering high-quality design and customer service.
- Enhanced teamwork dynamics with my supervisor through collaborative idea-sharing and mutual support.
- Strengthened the customer's business reach and cultivated loyalty through attentive listening to their needs and objectives, while creating compelling visual concepts, both manually and using design software.
- Elevated operational efficiency, enabling remote work capabilities, by advocating for and successfully securing hardware upgrades.
- Maintained business productivity through proactive management of necessary office supplies, guaranteeing their availability for smoother workflow and productivity.
- Preserved the ongoing business functions and fostered trust by effectively managing tasks during periods when the supervisor was unable to attend work.
- Contributed to the supervisor's work improvement by educating them on design software tips and tricks.

At 20 Lemons, a Strategic Marketing Company, the internship entailed designing various marketing materials, such as PowerPoint backgrounds, corporate identity, business cards, brochures, print and digital advertisements, calendars, email newsletters, and more. Collaboration with the marketing team was essential to devise optimal strategies for attracting business attention.

- Refined design skills through the acceptance of feedback, which facilitated the creation of faster and more effective designs.
- Elevated the workspace dynamics through effective communication and positive interactions with colleagues, fostering a collaborative environment for brainstorming and sharing ideas.
- Improved client communication skills through observation of my colleagues' interactions, contributing to an overall improvement in the business's client communication.